DSHS Steilacoom Administrative Assistant 2

State of Washington; Lakewood (WA); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Orca Card

5% Premium Pay

On-site work

Job summary

Washington State Department of Social and Health Services is seeking an Administrative Assistant 2 at the Steilacoom Unit to support daily operations and resident services. The role includes coordinating resident flow, managing support services, triaging calls, scheduling appointments, registering residents, and maintaining records on-site.

The position is full-time, Monday through Friday, with no remote work option.

Qualifications

• High school diploma or equivalent.
• Two years of clerical, office, or administrative experience.
• OR one year of experience as an Administrative Assistant 1.

Responsibilities

• Process referral packets and coordinate admissions activities, including obtaining required information from residents at admission.
• Contact county jails as needed to ensure all admission requirements are complete.
• Collaborate with County Jail Mental Health Counselors or Medical staff to confirm resident medication information is accurate.
• Onboard residents and request consults with OFMHS staff.
• Coordinate scheduling for clinical team and OFMHS staff to assess resident competency.
• Coordinate resident records, referrals, special forms, and charge documents to support check-in and check-out processes.
• Process, reconcile, investigate, and correct resident documents to ensure accuracy.
• Process resident care orders, including requisitions for exams or equipment.
• Perform general clerical duties such as answering and screening calls, processing mail, and assembling and sending information to residents.
• Attend clinical meetings and provide written documentation of the topics discussed.

Skills

Clerical experience

Office administration

Administrative support

Education

High school diploma or equivalent

Job description

DSHS Steilacoom Administrative Assistant 2

The Behavioral Health and Treatment Centers – Steilacoom Unit, is seeking an Administrative Assistant 2 to support daily operations and resident services. In this role, you will coordinate resident flow, manage support services, triage resident telephone calls to clinical staff, schedule appointments, register residents, maintain resident records, assemble charts, and initiate and process resident charge documents.

This is a full-time, Monday through Friday position with no option for remote work.

Opportunities performed on-site at this work location at least three days a week may be eligible for an additional 5% premium pay in addition to the advertised salary. Pierce County employees are eligible to receive an Orca Card for transportation needs.

Some of what you’ll do:

• Process referral packets and coordinate admissions activities, including obtaining required information from residents at admission.
• Contact county jails as needed to ensure all admission requirements are complete.
• Collaborate with County Jail Mental Health Counselors or Medical staff to confirm resident medication information is accurate.
• Onboard residents and request consults with OFMHS staff.
• Coordinate scheduling for clinical team and OFMHS staff to assess resident competency.
• Coordinate resident records, referrals, special forms, and charge documents to support check-in and check-out processes.
• Process, reconcile, investigate, and correct resident documents to ensure accuracy.
• Process resident care orders, including requisitions for exams or equipment.
• Perform general clerical duties such as answering and screening calls, processing mail, and assembling and sending information to residents.
• Attend clinical meetings and provide written documentation of the topics discussed.

What we're looking for:

High school diploma or equivalent, and two years of clerical, office, or administrative experience.

OR

One year of experience as an Administrative Assistant 1.

Equivalent education/experience.

Questions?

Email [e-mail], reference 07103. To learn more about DSHS, go to www.dshs.wa.gov.

The Department of Social and Health Services' (DSHS) vision that people find human services to shape their own lives requires that we come together with a sense of belonging, common purpose, shared values, and meaningful work. It is crucial to our agency’s vision that you bring a fairness, access, and social justice commitment to your work with DSHS. We strive to support all Washingtonians, including Black, Indigenous, and People of Color, people with physical, behavioral health, and intellectual disabilities, elders, LGBTQIA+ individuals, immigrants and refugees, and families building financial security.

Prior to a new hire, a background check including criminal record history may be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the job. This announcement may be used to fill multiple vacancies. Employees driving on state business must have a valid driver's license. Employees driving a privately owned vehicle on state business must have liability insurance on the privately owned vehicle.

Washington State Department of Social and Health Services is an equal opportunity employer and does not discriminate in any area of employment, its programs or services on the basis of age, sex, sexual orientation, gender, gender identity/expression, marital status, race, creed, color, national origin, religion or beliefs, political affiliation, military status, honorably discharged veteran, Vietnam Era, recently separated or other protected veteran status, the presence of any sensory, mental, physical disability or the use of a trained dog guide or service animal by a person with a disability, equal pay or genetic information. Persons requiring accommodation in the application process or this job announcement in an alternative format may contact the Recruiter at [phone]. Applicants who are deaf or hard of hearing may call through Washington Relay Service by dialing 7-1-1 or 1-800-833-6384.

Relationship and Reporting Structure ( Nepotism) Disclosure: If you are selected for hire, you must disclose whether you have a relative, household member, close friend, or romantic partner within your potential supervisory chain of command. DSHS has a Relationships and the Reporting Structure policy that prohibits nepotism and can be reviewed here. Applicants whose appointment would result in a prohibited reporting relationship are not eligible for appointment to that position.

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