DSHS HCLA WCF Training and Curriculum Developer

State of Washington; Olympia (WA); Hybrid; USD 70,000 - 94,000; Full time

Job summary

State of Washington's WA Cares Fund Training and Curriculum Developer role supports the nation’s first long-term care social insurance program. The role focuses on adult learning standards, accessibility, and the development of both virtual and in-person training across the state of WA.

You will collaborate with statewide teams, design curricula, and maintain instructional content, ensuring compliance with state rules while advancing statewide workforce readiness.

Qualifications

• Experience designing and delivering e-learning using common tools.
• Ability to translate policy and requirements into training content.
• Commitment to accessible and inclusive training resources.

Responsibilities

• Ensure staff receives high-quality training aligned with adult learning standards.
• Develop virtual and in-person curriculum, compliant with policies.
• Create and maintain instructional content and e-Learning assets.
• Collaborate with regional admins and policy teams to distribute training information.
• Evaluate training effectiveness and update materials based on QA data.

Skills

eLearning design

Training delivery

Content creation

Stakeholder collaboration

Education

Master's in instructional design or related field

Tools

Articulate

Camtasia

Job description

HCLA WaCares Fund Training and Curriculum Developer

The WA Cares Fund is a first-in-the-nation social insurance program, created by the Legislature to provide affordable long-term care insurance coverage to all working Washingtonians. Our team is the first point of contact for the program, and we are responsible for helping Washingtonians understand this new benefit.

The Washington Cares Fund (WCF) seeks two Training and Curriculum Developers to join our dynamic team within the Home and Community Living Administration (HCLA). At HCLA, we champion choice, independence, and safety for seniors and people with disabilities. Our mission is to provide quality services that empower people to live with dignity and control over their lives.

This is a unique opportunity as a Training and Curriculum Developer, to support the nation’s first long-term services and supports social insurance program. This role has statewide scope and will utilize a hybrid telework schedule within the state of WA. Occasional travel will be expected. This position is expected to last one year.

What You Will Do

As a Training and Curriculum Developer, you will play a crucial role in ensuring our staff receives high-quality training aligned with adult learning standards, accessibility requirements, and best practices in adult education. Here are some of your key responsibilities:

• Subject Matter Expertise: Act as dedicated specialists for WCF, collaborating with regional administrators, beneficiary policy teams, and provider policy and training teams. Ensure consistent and efficient training information distribution.
• Skilled Workforce Support: Work closely with statewide points of contact to support a well-informed and skilled workforce. Contribute to long-range training planning and goal development.
• Training Development Lifecycle: Carry out the full lifecycle of training development, from design to implementation. Develop both virtual and in-person curriculum, ensuring compliance with relevant policies and guidelines.
• Content Creation and Maintenance: Support the design, development, and maintenance of instructional content, assets, and resources. Update Learning Center content and contribute to e-Learning products.
• Policy Adherence: Ensure consistent application of WCF laws, rules, and processes statewide. Analyze quality assurance data and provide expert guidance on federal and state regulations.
• Training Systems Development: Develop statewide training systems and operationalize plans. Assist regional staff in identifying training needs and interventions.
• Evaluation and Multimedia: Evaluate training effectiveness, multimedia application, and e-Learning suitability. Implement best practices for learning evaluation.

Who Should Apply

Professionals with 9* years of experience using eLearning in the areas of curriculum development, technical skills, training customer service, designing and developing e-learning courses, or adult learning experience; concurrent work experience should include:

• Familiarity with e-Learning tools (e.g., Articulate, Camtasia) and remote training methods
• Development of training timelines and implementation quality assurance
• Commitment to making resources and training tools accessible for all

* A master's degree in instructional design, educational technology, education, or related discipline will substitute for 6 years of above work experience. A bachelor's degree will substitute for 4 years of above work experience.

Preferred knowledge, skills, and abilities

• While not required, familiarity with the long-term care industry is beneficial
• Degrees in education, instructional design, or curriculum development is preferred
• Understanding of cohort training models
• Show proficiency at building and cultivating cooperative working relationships with other agencies, administration divisions, and diverse internal and external community partners

To Apply—

1. Completed Application
2. Resume
3. Cover Letter

The Department of Social and Health Services’ (DSHS) vision that People find human services to shape their own lives requires that we come together with a sense of belonging, common purpose, shared values, and meaningful work. It is crucial to our agency’s vision that you bring an equity, anti-racism, and social justice commitment to your work with DSHS. We strive to create greater access and affirming representation of the communities we serve, including Black, Indigenous, and People of Color, people with physical, behavioral health, and intellectual disabilities, elders, LGBTQIA+ individuals, immigrants and refugees, and families building financial security.

Questions about job number 06915? Contact [e-mail].

Prior to a new hire, a background check including criminal record history may be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform in the job. This announcement may be used to fill multiple vacancies. Employees driving on state business must have a valid driver's license. Employees driving a privately owned vehicle on state business must have liability insurance on the privately owned vehicle.

Washington State Department of Social and Health Services is an equal opportunity employer and does not discriminate in any area of employment, its programs or services on the basis of age, sex, sexual orientation, gender, gender identity/expression, marital status, race, creed, color, national origin, religion or beliefs, political affiliation, military status, honorably discharged veteran, Vietnam Era, recently separated or other protected veteran status, the presence of any sensory, mental, physical disability or the use of a trained dog guide or service animal by a person with a disability, equal pay or genetic information. Persons requiring accommodation in the application process or this job announcement in an alternative format may contact the Recruiter at [phone]. Applicants who are deaf or hard of hearing may call through Washington Relay Service by dialing 7-1-1 or 1-800-833-6384.

Relationship and Reporting Structure (Nebotism?) Disclosure: If you are selected for hire, you must disclose whether you have a relative, household member, close friend, or romantic partner within your potential supervisory chain of command. DSHS has a Relationships and the Reporting Structure policy that prohibits nepotism and can be reviewed here. Applicants whose appointment would result in a prohibited reporting relationship are not eligible for appointment to that position.

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