DSHS DDA Referral and Authorization Case Manager

Washington State Department of Social and Health Services; Spokane (WA); Hybride; USD 52 000 - 76 000; Plein temps

Avantages offerts par ce poste

5% pay increase for certified interpre

Résumé du poste

Washington State Department of Social and Health Services (DSHS) invites applications for the Developmental Disabilities Case/Resource Manager role in Region 1. You will help administer Health-Related Social Needs services and supports in collaboration with the Health Care Authority and community partners.

The position requires in-office start with hybrid scheduling, travel within the region for assessments and meetings, and a 6-month probationary period.

Qualifications

• Bachelor's degree in social sciences or allied field is required.
• Experience in social services for people with developmental disabilities is preferred.
• Graduate training can substitute for one year of experience.

Responsabilités

• Conduct functional and financial HRSN assessments to determine care level and eligibility.
• Ensure assessments meet quality standards and timelines in CARE.
• Create initial client assessments and person-centered service plans.
• Identify client needs and authorize payment for services.
• Arrange translation/interpretation as needed.
• Refer clients to appropriate DDCS services and community resources.
• Make emergent referrals for crises or safety concerns.

Connaissances

Computer literacy

Policy knowledge

Confidentiality

Organizational skills

Cultural sensitivity

Interpreter certification

Formation

Bachelor's degree in social sciences or allied field

Equivalent experience/education

Graduate training substitution

Outils

CARE Web

Description du poste

Developmental Disabilities Case/Resource Manager

If you are devoted to serving those with developmental disabilities, consider this exciting opportunity. The Developmental Disabilities Administration (DDA) is hiring a Health-Related Social Needs Referral and Authorization Case Manager to work within our region 1 area.

Counties Covered in Region 1

• Adams
• Asotin
• Benton
• Chelan
• Douglas
• Grant
• Ferry
• Garfield
• Lincoln
• Okanogan
• Pend Oreille
• Spokane
• Stevens
• Whitman

This project position, expected to last through 30 June 2028, is working closely with the Health Care Authority (HCA) to administer the array of innovative new Health-Related Social Needs (HRSN) services and supports to include medically tailored meals, food and vegetable prescriptions, pantry restocking, air conditioners and installation for high-risk clients with access to cooling, pest eradication services, displacement housing funding, hoarding remediation, and caregiver respite services. The scope of clients HRSN services are available to include all Apple Health eligible clients when deemed medically appropriate using clinical and other health-related social needs.

Where you will work

New hires should expect to perform work in the office more frequently at the start. Then a hybrid schedule can be discussed with the supervisor, though ongoing, periodic in-person work will still be required for this role. The standard work schedule is Monday – Friday, 8am – 5pm. You may have the option of a modified work schedule after successfully completing your 6-month probationary period. You will be required to attend training outside of your local office. Travel within the region to conduct in-person assessments and meetings with clients and community partners will be required.

This position is covered by a collective bargaining agreement.

Some Of What You Will Do

• Conduct functional and financial HRSN assessments using the department’s Comprehensive Assessment Reporting and Evaluation (CARE Web) to determine level of care and eligibility for the HRSN
• The HRSN assessment will be completed meeting the quality standards set forth in the Long-Term Care Manual
• Complete initial client assessments and person-centered service plans in CARE within established timelines as required for caseload and according to WAC and send appropriate notices to client and representative
• Identify support needs of clients of DDCS and plan for and authorize payment for appropriate services
• Obtain translation and interpretation services for clients and families when needed or requested
• Based on assessed needs, refer individuals to appropriate DDCS services, other department services, and community programs/resources
• Identify clients or families in crisis and make emergent referrals to appropriate authorities, department/administration services, state plan services, or local community resources

We Are Looking For Professionals Who Have

A Bachelor's degree in social sciences, social services, human services, behavioral sciences or an allied field and two years of experience providing social services to people with intellectual or developmental disabilities.

Or six years of experience in providing social services to people with intellectual or developmental disabilities.

Or Satisfactory completion of 12 months as a Case Resource Manager Trainee.

Or Equivalent experience/education.

Graduate training in the areas listed above will substitute, year for year, for one year of the experience providing social services to people with developmental disabilities.

Preferred Knowledge, Skills, And Abilities

• Possess basic computer skills, including use of e-mail, basic software, data entry, and internet access
• Working knowledge of the Developmental Disabilities Community Services Division residential and county service guidelines, RCWs, WACs, and policies/procedures
• Ability to safeguard sensitive and confidential information and documents, and maintain confidentiality regarding client information, yet identify issues of a serious and/or sensitive nature that need to be reported to the supervisor
• Able to prioritize and organize work in a fast-paced work environment
• Demonstrate sensitivity to cultural diversity
• A Certified interpreter allows for a 5% pay increase but is not required

The Department of Social and Health Services’ (DSHS) vision that people find human services to shape their own lives requires that we come together with a sense of belonging, common purpose, shared values, and meaningful work. It is crucial to our agency’s vision that you bring a fairness, access, and social justice commitment to your work with DSHS. We strive to support all Washingtonians, including Black, Indigenous, and People of Color, people with physical, behavioral health, and intellectual disabilities, elders, LGBTQIA+ individuals, immigrants and refugees, and families building financial security.

Questions about this opportunity? Please contact Grant Grady at [e-mail] and reference project number 08444

Supplemental Information

Prior to a new hire, a background check including criminal record history may be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform in the job. This announcement may be used to fill multiple vacancies. Employees driving on state business must have a valid driver's license. Employees driving a privately owned vehicle on state business must have liability insurance on the privately owned vehicle.

Washington State Department of Social and Health Services is an equal opportunity employer and does not discriminate in any area of employment, its programs or services on the basis of age, sex, sexual orientation, gender, gender identity/expression, marital status, race, creed, color, national origin, religion or beliefs, political affiliation, military status, honorably discharged veteran, Vietnam Era, recently separated or other protected veteran status, the presence of any sensory, mental, physical disability or the use of a trained dog guide or service animal by a person with a disability, equal pay or genetic information. Persons requiring accommodation in the application process or this job announcement in an alternative format may contact the Recruiter at [phone]. Applicants who are deaf or hard of hearing may call through Washington Relay Service by dialing 7-1-1 or 1-800-833-6384.

Relationship and Reporting Structure (Nebotism) Disclosure: If you are selected for hire, you must disclose whether you have a relative, household member, close friend, or romantic partner within your potential supervisory chain of command. DSHS has a Relationships and the Reporting Structure policy that prohibits nepotism and can be reviewed here . Applicants whose appointment would result in a prohibited reporting relationship are not eligible for appointment to that position.

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