Customer Service & Logistics# DSD Warehouse SupervisorR-179162 | Phoenix, Arizona, United States## Job Description**Join our Mission to Lead the Future of Snacking. Make It Possible.**You will execute warehouse operations in term of service, cost, health and safety, quality, food defense, sustainability, legal requirements and policies compliance. You will also work collaboratively with key internal and external (third-party logistics vendors) business partners to ensure effective management, timely solutions and execution. You will also be responsible for activities such as inventory management (iDoc management, stock reconciliation), interfaces monitoring, track and trace, claims management, invoice management, compliance execution (HSE, quality, risk management), tenders support, third-party performance management, pallets management.**How you will contribute**You will:* Review and analyze stock inaccuracies and guarantee accurate stock alignment between SAP and the warehouse management system based on available information among stakeholders. Analyze and verify capacity utilization, performance and KPI monitoring, and introduce corrective measures in case of missing KPIs and the need to reduce additional capacity* Work with our service providers to ensure the delivery of our trading partners in terms of punctuality and completeness, taking into account quality and HACCP guidelines* Monitor inbound, outbound, co-packing, warehousing and distribution activities to ensure shelf-life monitoring and management, supports reduction of write offs and constantly looks for opportunities to improve productivities* Conduct project-related and ad hoc tasks, in particular in connection with continuous improvement projects and tenders and peak management* Build and provide full-cost analysis (yearly budget), risks and opportunities**What you will bring**A desire to drive your future and accelerate your career and the following experience and knowledge:* Experience with Microsoft applications, especially highly experienced with excel* Enjoys team work* Experience in logistics operations, procurement or supply chain function in general as an asset* Analytical thinking* Good knowledge of ERP, preferably SAP R3**More about this role****What you need to know about this position:*** **Team & Leadership:** You will directly lead and manage a team of 14-18 union employees while collaborating closely with the Delivery Supervisor and Inventory Specialist to drive daily warehouse operational excellence.* **Core Systems:** Hands-on operational experience with SAP EWM (Extended Warehouse Management) and advanced Microsoft Excel skills are essential for managing stock reconciliation, inventory alignment, and key performance tracking.* **Operational Scope:** Oversees daily warehouse execution covering service performance, cost management, health and safety, food safety/HACCP compliance, stock reconciliation (SAP vs. WMS), interface monitoring, claims, and third-party logistics (3PL) performance.**What extra ingredients you will bring:*** Proven leadership ability to engage, direct, and hold accountable for a unionized frontline workforce.* Strong analytical mindset with deep experience leveraging SAP EWM and Excel to identify stock discrepancies, monitor KPIs, and optimize warehouse productivity.* Collaborative communication skills to build strong partnerships across internal stakeholders (Delivery Supervisors, Inventory Specialists) and external logistics vendors.**Education / Certifications:*** Associate's degree or higher preferred; relevant hands-on warehouse and logistics leadership experience will offset educational requirements.**Job specific requirements:*** Minimum 5 years of leadership experience managing teams of 10 or more associates.* Direct experience working with or managing unionized employees (14-18 union direct/indirect reports).* Strong functional proficiency in SAP EWM and advanced Microsoft Excel capabilities.* Prior experience in logistics operations, procurement, or broader supply chain functions within a distribution center environment.**Travel requirements:*** Minimal to none (primarily focused on site-level execution).**Work schedule:*** 100% Onsite (5 days per week).* Shift starts at 8:00 AM and ends when daily operational goals and task completion are finished.Salary and Benefits:The base salary range for this position is $69,300 to $95,315; the exact salary depends on several factors such as experience, skills, education and location. In addition to base salary, this position is eligible for participation in a highly competitive bonus program with possibility for overachievement based on performance and company results.In addition, Mondelez International offers the following benefits: health insurance, wellness and family support programs, life and disability insurance, retirement savings plans, paid leave programs, education related programs, paid holidays and vacation time. Some of these benefits have eligibility requirements. Many of these benefits are subsidized or fully paid for by the company.##No Relocation support available## **Business Unit Summary**The United States is the largest market in the Mondelēz International family with a significant employee and manufacturing footprint. Here, weproduce our well-loved household favorites to provide our consumers with the right snack, at the right moment, made the right way. We have corporate offices, sales, manufacturing and distribution locations throughout the U.S. to ensure our iconic brands - including confectionery products - are close at hand for our consumers across the country.Mondelēz Global LLC is an Equal Opportunity Employer/Protected Veterans/Persons with Disabilities. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran status, sexual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by law. Applicants who require accommodation to participate in the job application process may contact 847-943-5460 for assistance.For more information about your Federal rights, please see;; ;## **Job Type**RegularWarehousing & Logistics Operations ManagementCustomer Service & LogisticsTitleDSD Warehouse SupervisorLocation