Drupal Web Content Specialist — Accessibility & Publishing

HeiTech Services; Washington (District of Columbia); On-site; USD 65,000 - 90,000; Full time

Job summary

You will collaborate with program stakeholders, SMEs, and technical teams to maintain content standards, workflows, and findability, using analytics and feedback to drive usability improvements.

Qualifications

• Bachelor's degree in communications, Marketing, Digital Media, or equivalent.
• Strong experience with Drupal CMS and content workflows.
• Experience with Microsoft 365 platforms.
• Working knowledge of HTML, CSS, and JavaScript.
• Experience writing for the web with accessibility and readability focus.
• Knowledge of Section 508 and web accessibility standards.

Responsibilities

• Research, write, edit, review, format, and publish accessible web content using Drupal and other platforms.
• Apply Section 508, accessibility, and plain-language standards throughout the content lifecycle.
• Coordinate with content owners, SMEs, and technical teams to gather information and approvals.
• Maintain CMS workflows, publishing processes, and content-management practices.
• Perform quality assurance to fix broken links, errors, and outdated content.
• Review website analytics and user feedback to improve usability, navigation, and findability.
• Maintain standards, metadata, and organizational structures for consistent digital communications.
• Collaborate across teams on content updates and accessibility remediation.

Skills

Drupal CMS

Content-management workflows

Web publishing

HTML/CSS/JS basics

Accessibility standards

Plain language

Education

Bachelor's degree in communications or related field

Tools

Microsoft 365

Job description

You will collaborate with program stakeholders, SMEs, and technical teams to maintain content standards, workflows, and findability, using analytics and feedback to drive usability improvements.