Drugstore Merchandise & Customer Experience Specialist

Fred Meyer, Inc.; Medford (OR); On-site; USD 29,000 - 36,000; Full time

Job summary

Fred Meyer, Inc. in Medford, Oregon is seeking a customer-focused associate to deliver outstanding service and maintain a clean, safe store environment.

You will assist the department manager in achieving sales goals and uphold our Customer 1st philosophy, while demonstrating respect, integrity, and teamwork. Your responsibilities include greeting customers, answering questions, stocking merchandise, labeling products, and supporting safety programs.

Qualifications

• Provide outstanding customer service and create a welcoming shopping experience.
• Maintain a safe, clean store environment.
• Assist department manager in achieving sales and profit goals.
• Uphold the Customer 1st strategy and core company values.

Responsibilities

• Answer customer questions about products in the department and store.
• Gain and maintain knowledge of products and provide recommendations.
• Offer product samples to help customers discover items.
• Inform customers of specials and promotions.
• Recommend items to meet customers' needs.
• Check "sell by" dates and take appropriate action.
• Label and stock department merchandise.
• Report ordering/shipping discrepancies to the department manager.
• Maintain a positive attitude and stay current with ads.
• Follow safety procedures and report unsafe conditions.
• Support safety programs and report incidents.
• Assist in high-paced, stressful environments and manage conflicts.
• Provide support for minors, individuals with special needs, and/or older adults.

Skills

Retail experience

Stress management

Communication skills

Basic math

Job description

Fred Meyer, Inc. in Medford, Oregon is seeking a customer-focused associate to deliver outstanding service and maintain a clean, safe store environment.

You will assist the department manager in achieving sales goals and uphold our Customer 1st philosophy, while demonstrating respect, integrity, and teamwork. Your responsibilities include greeting customers, answering questions, stocking merchandise, labeling products, and supporting safety programs.