Drug Testing Technician

Recovery Monitoring Solutions LLC; Conroe (TX); On-site; USD 32,000 - 52,000; Full time

Job summary

Recovery Monitoring Solutions LLC is seeking a Drug Testing Technician to administer urine analyses and support government and company staff with test results and technical assistance. The role requires adherence to chain-of-custody procedures and strong customer-service skills, with on-the-job training and certification provided.

The position emphasizes teamwork, data entry, policy adherence, and the ability to handle challenging interactions.

Qualifications

• 1 year of proven Customer Service experience.

Responsibilities

• Administer urinal analyses per protocol and chain of custody.
• Manage daily communication, billing and maintenance tasks.
• Coordinate training and certification as needed.
• Plan, organize and assign the work of others.
• Apply policies, procedures and best practices.
• Perform computer data entry.
• Work within a team structure.
• Define problems, collect and analyze data, and determine valid solutions.
• Maintain focus and professionalism when assisting customers/end users.

Skills

Customer Service

Job description

A Drug Testing Technician is responsible for administering drug tests and the provision of test results and technical assistance to company staff and governmental agencies. Works under direct or general supervisions.ESSENTIAL FUNCTIONS:o Administers Urinal Analyses samples per protocol and chain of custody procedures. (We will train and certify.)o Manages daily communication, billing and maintenance items.o Other duties as assigned.o 1 year of proven Customer Service experienceo Clean background and able to pass a drug screeningo Strong verbal and communication skills and excellent interpersonal skillso Plan, organize and assign the work of otherso Apply policies, procedures, and best practiceso Perform computer data entryo Work within a team structureo Define problems, collect and analyze data, and determine valid solutionso Recognize and meet needs of customer/end usero Maintain focus and perform required duties while interacting with disagreeable customers/end userso Bend, stoop, lift objects up to 10lbs., and maintain mobility necessary to perform minimum functions associated with the position