DRUG-GEN MDSE/LEAD CLERK

Kroger Mountain View Foods; Tigard (OR); On-site; USD 35,000 - 50,000; Full time

Job summary

Join a leading grocery retailer as a Drug-GM Lead Clerk, responsible for supervising department operations and ensuring exceptional customer service. This role involves training associates, managing inventory, and promoting a safe and clean environment. Ideal candidates will possess strong communication skills and retail experience, contributing to a team-focused atmosphere.

Benefits

Healthcare benefits

Flexible scheduling

Counseling services

Discounts

Tuition reimbursement

Career development opportunities

Qualifications

• Effective communication skills required.
• High school education or equivalent preferred.
• Management and retail experience desired.

Responsibilities

• Direct and supervise all functions for the Drug GM department.
• Train and develop associates on performance.
• Create an environment that makes customers feel welcome.

Skills

Effective communication skills

Knowledge of basic math

Ability to handle stressful situations

Education

High school education or equivalent

Job description

Join to apply for the DRUG-GEN MDSE/LEAD CLERK role at Kroger Mountain View Foods

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Direct and supervise all functions, duties, and activities for the Drug GM department. Support the day-to-day operations of the Drug GM department. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion, and safety.

Responsibilities

1. Promote trust and respect among associates.
2. Communicate company, department, and job-specific information to associates.
3. Collaborate with associates and promote teamwork to help achieve company/store goals.
4. Establish performance goals for the department and empower associates to meet or exceed targets.
5. Develop adequate scheduling to manage customer volume throughout hours of operation.
6. Train and develop associates on performance of their job and participate in performance appraisals.
7. Adhere to all local, state, and federal laws, and company guidelines.
8. Create an environment that makes customers feel welcome, important, and appreciated by answering questions regarding products sold within the department and throughout the store.
9. Gain and maintain knowledge of products sold within the department and respond to questions and make suggestions about products.
10. Offer product samples to help customers discover new items or products they inquire about.
11. Inform customers of Drug GM specials.
12. Develop and implement a department business plan to achieve desired results.
13. Understand the store’s layout and be able to locate products.
14. Create and execute sales promotions in partnership with store management.
15. Inform and educate department associates about current, upcoming, and special in-store promotions, especially those affecting Drug GM.
16. Prepare and submit seasonal critiques for the sales and merchandising supervisor.
17. Implement the promotional plan for the department.
18. Stay current with present, future, seasonal, and special ads.
19. Monitor and control department expenses.
20. Maintain awareness of inventory and stocking conditions; note discrepancies.
21. Schedule daily, weekly, and monthly price changes by updating shelf tags and promotional signs.
22. Plan, organize, and supervise the inventory process.
23. Train department associates on inventory/stocking and Computer Assisted Ordering.
24. Reinforce safety programs by complying with safety procedures and identifying unsafe conditions.
25. Practice preventive maintenance by inspecting equipment and notifying management of repairs.
26. Report customer or employee accidents and safety risks, including illegal activities like theft or fraud.
27. Work cooperatively in high-paced and stressful environments.
28. Manage conflicts in a reasonable, non-confrontational manner.
29. Act with honesty and integrity regarding customer and business information.
30. Follow directions and seek assistance to resolve issues.
31. Support interactions with minors, individuals with special needs, and older adults.
32. Perform essential functions of the position with or without reasonable accommodation.

Qualifications

Minimum:

• Effective communication skills
• Knowledge of basic math (counting, addition, and subtraction)
• Ability to handle stressful situations

Desired:

• High school education or equivalent (preferred)
• Management experience (preferred)
• Drug GM experience
• Retail experience
• Second language (speaking, reading, and/or writing)

About Us

Based in Portland, Oregon, Fred Meyer merged with The Kroger Company in 1998. Today, we serve customers in over 120 stores across Oregon, Washington, Idaho, and Alaska. As part of the Kroger family, we pride ourselves on diverse teams passionate about food and people, with a purpose to feed the human spirit. We foster innovation and create memorable experiences for customers, communities, and employees, with food at the core.

We value people and strive to provide the ingredients for success at work and in life. We support your growth with competitive benefits, including healthcare, flexible scheduling, counseling, discounts, tuition reimbursement, and career development opportunities. Apply today to join our Fred Meyer family!