DRUG-GEN MDSE/CLERK

Kroger Mountain View Foods; Wichita (KS); On-site; USD 25,000 - 35,000; Part time

Job summary

An established industry player seeks a dedicated Drug-GM Clerk to enhance customer experiences through outstanding service. In this role, you will create a welcoming atmosphere, assist customers with product inquiries, and maintain a safe and clean environment. You will also support the department manager in achieving sales and profit goals while adhering to quality assurance standards. This opportunity is perfect for individuals who thrive in a fast-paced environment and are passionate about delivering exceptional customer service. Join a team that values respect, integrity, and diversity, and contribute to a mission that feeds the human spirit.

Qualifications

• Experience in retail environments with a focus on customer service.
• Ability to manage stress and communicate effectively.

Responsibilities

• Create a welcoming environment for customers and assist with product inquiries.
• Maintain cleanliness and safety standards within the department.
• Support the department manager in achieving sales goals.

Skills

Retail experience

Ability to handle stressful situations

Effective communication skills

Knowledge of basic math

Job description

Join to apply for the DRUG-GEN MDSE/CLERK role at Kroger Mountain View Foods.

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department, and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Responsibilities:

• Create an environment that enables customers to feel welcome, important, and appreciated by answering questions regarding products sold within the department and throughout the store.
• Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products.
• Offer product samples to help customers discover new items or products they inquire about.
• Inform customers of Drug GM specials.
• Recommend Drug GM items to customers to ensure they get the products they want and need.
• Review "sell by" dates and take appropriate action.
• Label, stock, and inventory department merchandise.
• Report product ordering/shipping discrepancies to the department manager.
• Display a positive attitude.
• Stay current with present, future, seasonal, and special ads.
• Reinforce safety programs by complying with safety procedures and identifying unsafe conditions and notifying store management.
• Practice preventive maintenance by properly inspecting equipment and notifying appropriate department or store management of any items in need of repair.
• Notify management of customer or employee accidents.
• Report all safety risks, issues, and illegal activities, including robbery, theft, or fraud.
• Ability to work cooperatively in a high-paced and sometimes stressful environment.
• Ability to manage conflict in a reasonable, nonconfrontational, and cooperative manner.
• Act with honesty and integrity regarding customer and business information.
• Follow directions and seek assistance when necessary to resolve customer and business issues.
• Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.
• Perform the essential functions of this position with or without reasonable accommodation.

Qualifications:

• Retail experience
• Ability to handle stressful situations
• Effective communication skills
• Knowledge of basic math

About Us:

Based in Hutchinson, Kansas, Dillons merged with The Kroger Company in 1983. Today, we’re proudly serving Dillons customers in over 60 stores throughout Kansas. As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. We work tirelessly to create amazing experiences for our customers, communities, and each other, with food at the heart of it all. Here, people matter. That’s why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. Whether you’re seeking a part-time position or a new career path, we’ve got a fresh opportunity for you. Apply today to become part of our Dillons family!