DRUG-GEN MDSE/CLERK

Kroger Family of Companies; Sunbury (OH); Presencial; USD 18.000 - 23.000; Jornada completa

Descripción de la vacante

Kroger Family of Companies is seeking a retail associate to create outstanding customer experiences and maintain a safe, clean environment in the department and store. You will assist the department manager in achieving sales and profit goals, while upholding our Customer 1st strategy and core values of respect, honesty, integrity, diversity, inclusion and safety.

Responsibilities include welcoming customers, answering product questions, suggesting items, presenting samples, and ensuring

Formación

• Retail experience is required.
• Ability to handle stressful situations effectively.
• Excellent communication skills.
• Knowledge of basic math for transactions and balancing.
• Commitment to customer service and safety.

Responsabilidades

• Create an environment where customers feel welcome and valued by answering questions about products.
• Gain knowledge of products and respond with recommendations.
• Offer product samples to help customers discover items of interest.
• Inform customers about specials and promotions.
• Suggest Drug GM items to meet customer needs.
• Review sell-by dates and take appropriate actions.
• Label, stock and inventory department merchandise.
• Report discrepancies in product ordering or shipping to the department manager.
• Maintain a positive attitude and adapt to a fast-paced environment.
• Stay informed about current ads and promotions.
• Follow safety procedures and identify unsafe conditions for management.

Conocimientos

Retail experience

Stress management

Effective communication

Basic math

Descripción del empleo

Position Summary:

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department, and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety of others.

RESPONSIBILITIES

• Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.

• Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products.

• Offer product samples to help customers discover new items or products they inquire about.

• Inform customers of Drug GM specials.

• Recommend Drug GM items to customers to ensure they get the products they want and need.

• Review "sell by" dates and take appropriate action.

• Label, stock and inventory department merchandise.

• Report product ordering/shipping discrepancies to the department manager.

• Display a positive attitude.

• Stay current with present, future, seasonal and special ads.

• Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.

• Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.

• Notify management of customer or employee accidents.

• Report all safety risk, or issues, and illegal activity, including: robbery, theft or fraud.

• Ability to work cooperatively in high paced and sometimes stressful environment.

• Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.

• Ability to act with honesty and integrity regarding customer and business information.

• Ability to follow directions and seek assistance when necessary to resolve customer and business issues.

• Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults.

• Must be able to perform the essential functions of this position with or without reasonable accommodation.

QUALIFICATIONS

• Retail experience

• Ability to handle stressful situations

• Effective communication skills

• Knowledge of basic math