Drug Department Customer Experience Associate

Kroger Family of Companies; Monterey Park (CA); On-site; USD 24,000 - 32,000; Full time

Job summary

Kroger Family of Companies in Monterey Park, CA is seeking an associate to deliver outstanding customer service in a fast-paced retail setting. You will assist the department manager in meeting sales and quality standards while maintaining a safe, clean environment for customers.

The role emphasizes respect, integrity, and safety as core company values. Responsibilities include welcoming customers, knowing products, suggesting items, handling product samples, and ensuring shelves are stocked and

Qualifications

• Retail experience required.
• Ability to handle stressful situations with composure.
• Strong communication skills for customer interactions.
• Knowledge of basic math for transactions and balancing.

Responsibilities

• Create welcoming environment and answer questions about products.
• Learn department products and make recommendations to customers.
• Provide samples and inform customers of specials.
• Follow safety procedures and report risks or incidents.
• Maintain proper stocking, labeling and inventory of department merch.

Skills

Retail experience

Effective communication

Stress management

Basic math

Job description

Kroger Family of Companies in Monterey Park, CA is seeking an associate to deliver outstanding customer service in a fast-paced retail setting. You will assist the department manager in meeting sales and quality standards while maintaining a safe, clean environment for customers.

The role emphasizes respect, integrity, and safety as core company values. Responsibilities include welcoming customers, knowing products, suggesting items, handling product samples, and ensuring shelves are stocked and