Drop Installer III

Ultipro; Lihue (HI); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Paid time off

Paid holidays

Comprehensive health plan (medical, d-

Dental

Vision

Life insurance

Short-term disability insurance

401(k) plan with employer match

Job summary

Bristol Alliance of Companies in Hawaii seeks a Senior Drop Installer III to install, maintain, and troubleshoot aerial and underground drop connections from the network to customer premises. The role requires advanced technical expertise and the ability to mentor junior installers while upholding safety and customer satisfaction.

You will work from blueprints and specs, perform splicing and testing, document work, and communicate clearly with customers.

Qualifications

• High school diploma or equivalent required.
• 18–24 months of related experience required.
• Valid driver’s license required.

Responsibilities

• Install and maintain aerial and underground drop cables for residential and commercial customers.
• Perform splicing, grounding, bonding, and signal testing on coaxial and fiber optic lines.
• Troubleshoot and resolve service issues with minimal supervision.
• Interpret and work from blueprints, technical specifications, and work orders.
• Ensure installations comply with industry standards, codes, and safety regulations.
• Utilize specialized tools including signal level meters, OTDRs, and cable locators.
• Document work completed via digital or paper job tickets.
• Mentor Drop Installer I and II team members.
• Communicate professionally with customers to explain installation processes.
• Respond to escalated service issues and assist with high-priority projects.
• Other duties as assigned.

Skills

Field installation

Troubleshooting

Safety compliance

Mentoring

Customer communication

Blueprint reading

Education

High school diploma or equivalent

Tools

Signal level meters

OTDRs

Cable locators

Job description

The Drop Installer III is a senior-level field technician responsible for the installation, maintenance, and troubleshooting of aerial and underground drop connections from the network to customer premises. This role requires advanced technicalexpertise, the ability to mentor junior installers, and a commitment to safety and customer satisfaction.

Bristol Alliance of Companies (Bristol) is committed to building lasting relationships that reflect our hard work, ingenuity, and dedication to safety. Every employee has an impact on our success, whichbenefitsthe Native Culture, land, and people of the Bristol Bay region.

Our values: People, Communities, Reputation, Teamwork, Trust, and Truth.

Essential Functions

• Install andmaintainaerial and underground drop cables for residential and commercial customers.
• Perform splicing, grounding, bonding, and signal testing on coaxial and fiber optic lines.
• Troubleshoot and resolve service issues with minimal supervision.
• Interpret and work from blueprints, technical specifications, and work orders.
• Ensure installationscomply withindustry standards, codes, and safety regulations.
• Utilize specialized tools and equipment, including signal level meters, OTDRs, and cable locators.
• Document work completed via digital or paper job tickets.
• Maintain and ensure proper inventory of installation materials and tools.
• Serve as a field mentor to Drop Installer I and II team members.
• Communicate professionally with customers to explain installation processes and answer service-related questions.
• Respond to escalated service issues andassistwith high-priority projects.
• Other duties as assigned.
• Technical Expertise: Advanced knowledge of coaxial, fiber optic, and copper drop installations.
• Problem Solving: Able to diagnose and resolve technical issues quickly and independently.
• Safety Orientation: Strong understanding and adherence to OSHA, NESC, and company safety standards.
• Communication: Clear, professional communication with both customers and team members.
• Attention to Detail:Accuratedocumentation, measurements, and connections.
• Leadership: Ability to train and guide less experienced installers.
• Physical Capability: Able to lift 75lbs., climb ladders and poles, and work in various weather conditions.

Required Education and Experience

• High school diploma or equivalent.
• 18 months to 2years’ experiencerelated experience.
• Valid driver’s license.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonableaccommodationmay be made to enable individuals with disabilities to perform the essential functions.

• Position may be subject to both inside and outside environmental conditions, noise sufficient to cause the worker to shout.
• Position may be subject to a variety of physical conditions – proximity to moving mechanical parts, moving vehicles, electric current, working on scaffolding and high places, exposure to high heat or exposure to chemicals.
• Position may be subject to atmospheric conditions – fumes, odors, dusts, mist,gasesor poor ventilation.
• Position may be subject to close visual acuity to perform activities such as viewing a computer terminal and extensive reading.

Physical Qualifications

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• Mobility: must be able to stoop, kneel, reach, walk, lift, grasp, feel, talk, hear, and perform repetitive motions.
• Hearing: must be able to hear audible safety alarms.
• Visual Acuity: must be adequate to performthe abovelisted tasks in a safe manner and perform activities such as viewing a computer terminal and extensive reading.
• Lifting: must be able to exert up to 50 pounds of force occasionally and up to 20 pounds of forcefrequently, and/or a negligible amount of force constantly to lift, carry, push, pull or otherwise move objects, including the human body.

Excellent salary and benefits package to include paid time off, paid holidays, comprehensive health plan including medical, dental, vision, life,short-term disability insurance,and401(k) plan with employer match.

Equal Opportunity Employer Statement

Bristol companies are equal opportunity employers and offer any available positions to all, without regard to race, color, religion, sex, national origin, age, disability, veteran status, parenthood, pregnancy, marital status, or changes in marital status, in accordance with applicable state and federal laws. This applies to recruitment, placement, pay, benefits, training, employment status changes, social and recreational programs, and other conditions and benefits of employment.

Bristol grants employment preference first to BBNC andChoggiungshareholders, their spouses, or descendants, and second to Alaska Native Corporation shareholdersin accordance withP.L. 93-638.

Disclaimer

This job description is not intended to cover orcontaina comprehensivelistof activities, duties, and responsibilities that arerequired ofthe employee. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice.

This job description is not a contract or employment. It does not promise or guarantee any particular benefit or specific action. All employment with Bristol is “at-will” which means that Bristol or employee canterminatethe employment relationship at any time with or withoutcause.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.