Drop Installer I

Bristol-Alliance-of-Companie; Lihue (HI); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Paid time off

Paid holidays

Comprehensive health plan (medical, +d

Dental

Vision

Life insurance

Short-term disability

401(k) with employer match

Job summary

Bristol Alliance of Companies in Hawaii (Lihue) is seeking a Drop Installer I to install, maintain, and troubleshoot telecommunications cables, connecting homes and businesses to the network. The role emphasizes safety, customer service, and physical labor in outdoor environments.

Responsibilities include installing aerial/underground cables, splicing fibers, testing signals, and documenting work while complying with OSHA and industry standards.

Qualifications

• High school diploma or equivalent.
• 0 to 6 months of experience in the field or related area.
• Valid driver’s license.

Responsibilities

• Install and configure cable systems for internet, TV, and phone services.
• Place aerial and underground cable to connect customer premises.
• Install enclosures, vaults, and other infrastructure components.
• Mark facilities to identify and trace wiring.
• Assist with fiber optic splicing and repairs.
• Perform general construction labor and transport equipment as needed.
• Conduct signal testing and troubleshoot service performance.
• Maintain tools and equipment in good condition.
• Complete paperwork documenting work performed.
• Provide assistance to Drop Installers II & III when necessary.
• Follow safety guidelines (OSHA, NESC).
• Provide excellent customer service and explain services to customers.

Skills

Technical aptitude

Safety awareness

Physical stamina

Customer service

Problem-solving

Organizational skills

Dependsability

Learning agility

On-call availability

Education

High school diploma or equivalent

Tools

Fiber splicing tools

Cleavers

Strippers

Trenching equipment

Cable testers

Job description

A Drop Installer Iis responsible forthe installation, maintenance, and troubleshooting of telecommunicationscables, such as fiber optic cable and traditional copper wiring, connecting residential and commercial properties to the network.

Bristol Alliance of Companies (Bristol) is committed to building lasting relationships that reflect our hard work, ingenuity, and dedication to safety. Every employee has an impact on our success, whichbenefitsthe Native Culture, land, and people of the Bristol Bay region.

Our values: People, Communities, Reputation, Teamwork, Trust, and Truth.

Essential Functions

• Installing and configuring various cable systems, including internet, television, and phone services.
• Placing aerial and underground cable to connect customer premises.
• Installing enclosures (pedestals, handholes), vaults, and other infrastructure components.
• Marking/labeling facilities toidentifyand trace wiring.
• Assistingwith or performing fiber optic splicing and repairs.
• Performing general construction labor, potentially including transporting equipment, installing cables using trenching, plowing, or boring techniques.
• Conducting signal testing and troubleshooting to ensureoptimalservice performance.
• Maintaining tools and equipment, ensuring they are organized and in good workingconditions.
• Completing all necessary paperwork and documenting work performed.
• Provideassistance toDrop Installers II & IIIwhen necessary.
• Following all safety guidelines, company protocols, and industry standards (e.g., OSHA, NESC).
• Providing excellent customer service, including explaining services, answering questions, and providing equipment instructions.
• Other duties as assigned.
• Technical Aptitude: Basic understanding of telecommunication products and services, including fiber optics and/or copper facilities. Familiarity with tools and equipment used in cable installation (e.g., fiber optic splicers, cleavers, strippers, trenching equipment). Ability to troubleshoot and diagnose issues.
• Safety Awareness: Adherence to safety protocols and procedures, including OSHA guidelines and working in hazardous conditions (heights, confined spaces, inclement weather).
• Physical Stamina & Dexterity: Ability to perform physically demanding tasks, such as climbing ladders, lifting heavy objects (up to 50-80lbs.), digging, kneeling, and working in tight or uncomfortable spaces (attics, crawl spaces).
• Customer Service Skills: Effective communication, patience, professionalism, and the ability to build rapport with clients.
• Problem-Solving Skills:Identifyingthe root cause of problems and implementing efficient solutions.
• Organizational Skills: Ability to manage tasks, appointments, and materials efficiently.
• Dependability: Reliability and accountability in meeting deadlines and completing tasks.
• Learning Agility: Willingness to learn and adapt tonew technologiesand processes.
• Ability to work on-call, weekend, and holidays.

Required Education and Experience

• High school diploma or equivalent.
• 0 to6monthsof experience in the field or related area.
• Valid driver’s license.

Preferred Education and Experience

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonableaccommodationmay be made to enable individuals with disabilities to perform the essential functions.

• Position may be subject to both inside and outside environmental conditions, noise sufficient to cause the worker to shout.
• Position may be subject to a variety of physical conditions – proximity to moving mechanical parts, moving vehicles, electric current, working on scaffolding and high places, exposure to high heat or exposure to chemicals.
• Position may be subject to atmospheric conditions – fumes, odors, dusts, mist,gasesor poor ventilation.
• Position may be subject to close visual acuity to perform activities such as viewing a computer terminal and extensive reading.

Physical Qualifications

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• Mobility: must be able to stoop, kneel, reach, walk, lift, grasp, feel, talk, hear, and perform repetitive motions.
• Hearing: must be able to hear audible safety alarms.
• Visual Acuity: must be adequate to performthe abovelisted tasks in a safe manner and perform activities such as viewing a computer terminal and extensive reading.
• Lifting: must be able to exert up to 50 pounds of force occasionally and up to 20 pounds of forcefrequently, and/or a negligible amount of force constantly to lift, carry, push, pull or otherwise move objects, including the human body.

Excellent salary and benefits package to include paid time off, paid holidays, comprehensive health plan including medical, dental,vision, life,short-term disability insurance,and401(k) plan with employer match.

Equal Opportunity Employer Statement

Bristol companies are equal opportunity employers and offer any available positions to all, without regard to race, color, religion, sex, national origin, age, disability, veteran status, parenthood, pregnancy, marital status, or changes in marital status, in accordance with applicable state and federal laws. This applies to recruitment, placement, pay, benefits, training, employment status changes, social and recreational programs, and other conditions and benefits of employment.

Bristol grants employment preference first to BBNC andChoggiungshareholders, their spouses, or descendants, and second to Alaska Native Corporation shareholdersin accordance withP.L. 93-638.

Disclaimer

This job description is not intended to cover orcontaina comprehensivelistof activities, duties, and responsibilities that arerequired ofthe employee. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice.

This job description is not a contract or employment. It does not promise or guarantee any particular benefit or specific action. All employment with Bristol is "at-will" which means that Bristol or employee canterminatethe employment relationship at any time with or withoutcause.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.