Drop Installer I

Bristol Industries LLC; Kahului (HI); On-site; USD 25,000 - 33,000; Full time

Job summary

Bristol Alliance of Companies (Bristol) in Hawaii seeks a Drop Installer I to join our team and support telecom cable installation for residential and commercial customers. You will assist with fiber/Copper wiring, install enclosures, and help connect premises to the network while maintaining safety and quality standards.

Responsibilities include installing aerial/underground cables, testing signals, documenting work, and helping teammates as needed.

Qualifications

• High school diploma or equivalent.
• 0 to 6 months of experience in the field or related area.
• Valid driver's license.

Responsibilities

• Installing and configuring cable systems (internet, TV, phone).
• Placing aerial and underground cable to customer premises.
• Installing enclosures, vaults, and other infrastructure components.
• Marking facilities to identify and trace wiring.
• Performing fiber optic splicing and repairs as needed.
• Carrying out general construction tasks and transporting equipment.
• Conducting signal testing and troubleshooting for service quality.
• Restoring landscape after project completion.
• Keeping tools and equipment organized and in good condition.
• Completing paperwork and documenting work performed.
• Assisting higher-level installers when required.
• Following safety guidelines, OSHA/NESC standards, and company protocols.
• Providing excellent customer service and equipment instructions.
• Other duties as assigned.

Skills

Technical Aptitude

Safety Awareness

Physical Stamina

Customer Service

Problem Solving

Organizational Skills

Dependability

Learning Agility

On-call / Holidays

Education

High School Diploma

Tools

Fiber Optic Splicer

Cleaver

Strippers

Trenching Equipment

Job description

Job Summary

A Drop Installer I is responsible for the installation, maintenance, and troubleshooting of telecommunications cables, such as fiber optic cable and traditional copper wiring, connecting residential and commercial properties to the network.

Bristol Alliance of Companies (Bristol) is committed to building lasting relationships that reflect our hard work, ingenuity, and dedication to safety. Every employee has an impact on our success, which benefits the Native Culture, land, and people of the Bristol Bay region.

Our values: People, Communities, Reputation, Teamwork, Trust, and Truth.

Essential Functions

• Installing and configuring various cable systems, including internet, television, and phone services.
• Placing aerial and underground cable to connect customer premises.
• Installing enclosures (pedestals, handholes), vaults, and other infrastructure components.
• Marking/labeling facilities to identify and trace wiring.
• Assisting with or performing fiber optic splicing and repairs.
• Performing general construction labor, potentially including transporting equipment, installing cables using trenching, plowing, or boring techniques.
• Conducting signal testing and troubleshooting to ensure optimal service performance.
• Restoring landscape after project completion.
• Maintaining tools and equipment, ensuring they are organized and in good working conditions.
• Completing all necessary paperwork and documenting work performed.
• Provide assistance to Drop Installers II & III when necessary.
• Following all safety guidelines, company protocols, and industry standards (e.g., OSHA, NESC).
• Providing excellent customer service, including explaining services, answering questions, and providing equipment instructions.
• Other duties as assigned.

Competencies

• Technical Aptitude: Basic understanding of telecommunication products and services, including fiber optics and/or copper facilities. Familiarity with tools and equipment used in cable installation (e.g., fiber optic splicers, cleavers, strippers, trenching equipment). Ability to troubleshoot and diagnose issues.
• Safety Awareness: Adherence to safety protocols and procedures, including OSHA guidelines and working in hazardous conditions (heights, confined spaces, inclement weather).
• Physical Stamina & Dexterity: Ability to perform physically demanding tasks, such as climbing ladders, lifting heavy objects (up to 50-80 lbs.), digging, kneeling, and working in tight or uncomfortable spaces (attics, crawl spaces).
• Customer Service Skills: Effective communication, patience, professionalism, and the ability to build rapport with clients.
• Problem-Solving Skills: Identifying the root cause of problems and implementing efficient solutions.
• Organizational Skills: Ability to manage tasks, appointments, and materials efficiently.
• Dependability: Reliability and accountability in meeting deadlines and completing tasks.
• Learning Agility: Willingness to learn and adapt to new technologies and processes.
• Ability to work on-call, weekend, and holidays.

Required Education and Experience

• High school diploma or equivalent.
• 0 to 6 months of experience in the field or related area.
• Valid driver's license.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Position may be subject to both inside and outside environmental conditions, noise sufficient to cause the worker to shout.
• Position may be subject to a variety of physical conditions - proximity to moving mechanical parts, moving vehicles, electric current, working on scaffolding and high places, exposure to high heat or exposure to chemicals.
• Position may be subject to atmospheric conditions - fumes, odors, dusts, mist, gases or poor ventilation.
• Position may be subject to close visual acuity to perform activities such as viewing a computer terminal and extensive reading.

Physical Qualifications

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• Mobility: must be able to stoop, kneel, reach, walk, lift, grasp, feel, talk, hear, and perform repetitive motions.
• Hearing: must be able to hear audible safety alarms.
• Visual Acuity: must be adequate to perform the above listed tasks in a safe manner and perform activities such as viewing a computer terminal and extensive reading.
• Lifting: must be able to exert up to 50 pounds of force occasionally and up to 20 pounds of force frequently, and/or a negligible amount of force constantly to lift, carry, push, pull or otherwise move objects, including the human body.

Benefits

Excellent salary and benefits package to include paid time off, paid holidays, comprehensive health plan including medical, dental, vision, life, short-term disability insurance, and 401(k) plan with employer match.

Equal Opportunity Employer Statement

Bristol companies are equal opportunity employers and offer any available positions to all, without regard to race, color, religion, sex, national origin, age, disability, veteran status, parenthood, pregnancy, marital status, or changes in marital status, in accordance with applicable state and federal laws. This applies to recruitment, placement, pay, benefits, training, employment status changes, social and recreational programs, and other conditions and benefits of employment. Bristol grants employment preference first to BBNC and Choggiung shareholders, their spouses, or descendants, and second to Alaska Native Corporation shareholders in accordance with P.L. 93-638.

Disclaimer

This job description is not intended to cover or contain a comprehensive list of activities, duties, or responsibilities that are required of the employee. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice.

This job description is not a contract or employment. It does not promise or guarantee any particular benefit or specific action. All employment with Bristol is "at-will" which means that Bristol or employee can terminate the employment relationship at any time with or without cause.