Drop Installer I

Bristol-Alliance-of-Companie; Honolulu (HI); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Health plan

401(k) plan

Job summary

Bristol Alliance of Companies is hiring a Drop Installer I to support installation, maintenance, and troubleshooting of telecommunications cables for residential and commercial properties in Honolulu, Hawaii. This role involves working with fiber optic and copper facilities, and requires safe, quality-focused field work.

The position emphasizes on-site installation, adherence to OSHA/industry standards, and dependable completion of tasks with strong problem-solving and customer-service skills.

Qualifications

• High school diploma or equivalent.
• 0 to 6 months of experience in the field or related area.
• Valid driver’s license.

Responsibilities

• Install and configure cable systems including internet, TV, and phone services.
• Place aerial and underground cable to connect customer premises.
• Install enclosures (pedestals, handholes), vaults, and other infrastructure components.
• Mark facilities to identify and trace wiring.
• Assist with or perform fiber optic splicing and repairs.
• Conduct signal testing and troubleshoot to ensure service performance.
• Provide excellent customer service and explain services.
• Follow safety guidelines and company protocols.
• Complete all paperwork documenting work performed.
• Work on-call, weekends, and holidays.

Skills

Technical aptitude

Safety awareness

Physical stamina

Customer service

Problem solving

Organization

Reliability

Learning agility

On-call readiness

Education

High school diploma or equivalent

Tools

Fiber optic splicers

Cleavers

Strippers

Trenching equipment

Job description

A Drop Installer Iis responsible forthe installation, maintenance, and troubleshooting of telecommunicationscables, such as fiber optic cable and traditional copper wiring, connecting residential and commercial properties to the network.

Bristol Alliance of Companies (Bristol) is committed to building lasting relationships that reflect our hard work, ingenuity, and dedication to safety. Every employee has an impact on our success, whichbenefitsthe Native Culture, land, and people of the Bristol Bay region.

Our values: People, Communities, Reputation, Teamwork, Trust, and Truth.

Essential Functions

• Installing and configuring various cable systems, including internet, television, and phone services.
• Placing aerial and underground cable to connect customer premises.
• Installing enclosures (pedestals, handholes), vaults, and other infrastructure components.
• Marking/labeling facilities toidentifyand trace wiring.
• Assistingwith or performing fiber optic splicing and repairs.
• Performing general construction labor, potentially including transporting equipment, installing cables using trenching, plowing, or boring techniques.
• Conducting signal testing and troubleshooting to ensureoptimalservice performance.
• Maintaining tools and equipment, ensuring they are organized and in good workingconditions.
• Completing all necessary paperwork and documenting work performed.
• Provideassistance toDrop Installers II & IIIwhen necessary.
• Following all safety guidelines, company protocols, and industry standards (e.g., OSHA, NESC).
• Providing excellent customer service, including explaining services, answering questions, and providing equipment instructions.
• Other duties as assigned.
• Technical Aptitude: Basic understanding of telecommunication products and services, including fiber optics and/or copper facilities. Familiarity with tools and equipment used in cable installation (e.g., fiber optic splicers, cleavers, strippers, trenching equipment). Ability to troubleshoot and diagnose issues.
• Safety Awareness: Adherence to safety protocols and procedures, including OSHA guidelines and working in hazardous conditions (heights, confined spaces, inclement weather).
• Physical Stamina & Dexterity: Ability to perform physically demanding tasks, such as climbing ladders, lifting heavy objects (up to 50-80lbs.), digging, kneeling, and working in tight or uncomfortable spaces (attics, crawl spaces).
• Customer Service Skills: Effective communication, patience, professionalism, and the ability to build rapport with clients.
• Problem-Solving Skills:Identifyingthe root cause of problems and implementing efficient solutions.
• Organizational Skills: Ability to manage tasks, appointments, and materials efficiently.
• Dependability: Reliability and accountability in meeting deadlines and completing tasks.
• Learning Agility: Willingness to learn and adapt tonew technologiesand processes.
• Ability to work on-call, weekend, and holidays.

Required Education and Experience

• High school diploma or equivalent.
• 0 to6monthsof experience in the field or related area.
• Valid driver’s license.

Preferred Education and Experience

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonableaccommodationmay be made to enable individuals with disabilities to perform the essential functions.

• Position may be subject to both inside and outside environmental conditions, noise sufficient to cause the worker to shout.
• Position may be subject to a variety of physical conditions – proximity to moving mechanical parts, moving vehicles, electric current, working on scaffolding and high places, exposure to high heat or exposure to chemicals.
• Position may be subject to atmospheric conditions – fumes, odors, dusts, mist,gasesor poor ventilation.
• Position may be subject to close visual acuity to perform activities such as viewing a computer terminal and extensive reading.

Physical Qualifications

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• Mobility: must be able to stoop, kneel, reach, walk, lift, grasp, feel, talk, hear, and perform repetitive motions.
• Hearing: must be able to hear audible safety alarms.
• Visual Acuity: must be adequate to performthe abovelisted tasks in a safe manner and perform activities such as viewing a computer terminal and extensive reading.
• Lifting: must be able to exert up to 50 pounds of force occasionally and up to 20 pounds of forcefrequently, and/or a negligible amount of force constantly to lift, carry, push, pull or otherwise move objects, including the human body.

Excellent salary and benefits package to include paid time off, paid holidays, comprehensive health plan including medical, dental,vision, life,short-term disability insurance,and401(k) plan with employer match.

Equal Opportunity Employer Statement

Bristol companies are equal opportunity employers and offer any available positions to all, without regard to race, color, religion, sex, national origin, age, disability, veteran status, parenthood, pregnancy, marital status, or changes in marital status, in accordance with applicable state and federal laws. This applies to recruitment, placement, pay, benefits, training, employment status changes, social and recreational programs, and other conditions and benefits of employment.

Bristol grants employment preference first to BBNC andChoggiungshareholders, their spouses, or descendants, and second to Alaska Native Corporation shareholdersin accordance withP.L. 93-638.

Disclaimer

This job description is not intended to cover orcontaina comprehensivelistof activities, duties, and responsibilities that arerequired ofthe employee. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice.

This job description is not a contract or employment. It does not promise or guarantee any particular benefit or specific action. All employment with Bristol is "at-will" which means that Bristol or employee canterminatethe employment relationship at any time with or withoutcause.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.