Driver / Warehouse Coordinator

Socket.dev; Shreveport (LA); On-site; USD 20,664,000 - 30,307,000; Full time

Job summary

Socket.dev in Louisiana is seeking a Driver/Warehouse Coordinator to support store operations, deliver parts to customers, and maintain warehouse standards. Reporting to Store Manager and Assistant Store Manager, you will ensure the right part reaches the right customer safely and on time.

You will train new drivers, help with route planning, and uphold safety, cash handling, and paperwork procedures, while maintaining a positive, customer-focused approach every day.

Qualifications

• Must be 21+ years old with a valid driver's license and a clean driving record.
• Able to drive a standard transmission vehicle.
• Ability to lift over 40 lbs and lead a team.

Responsibilities

• Ensure proper parts delivery to customers in a timely, safe manner.
• Coordinate deliveries to match customer needs and schedules.
• Maintain warehouse standards and organization daily.
• Assist drivers with route planning and product verification.
• Train new drivers and mentor teammates.
• Adhere to cash handling, invoicing, and safety procedures.

Skills

Customer service

Leadership

Safety awareness

Communication

Job description

Description

Job Description: Reporting to the Store Manager and Assistant Store Manager, the Driver/Warehouse Coordinator position is responsible for surprising each customer with exceptional service and delivering that customer experience to each stop. Driver /Warehouse Coordinators will make sure each driver gets the right part to the right customer in a safe and timely manner as well as maintain proper warehouse standards, and will act with integrity, empathy, and trustworthiness every single day. The Driver/Warehouse Coordinator will achieve desired results by executing these core roles.

Core Roles:

Sales:

• Has complete understanding of territory and each stop
• Customer receives order within the allotted time frame
• Credits are picked up, issued and returned to customer by the next business day
• Surprise each customer with exceptional service every day
• Maintains effective procedures for entering delivery times
• Verifies all returns from customers
• Routes all deliveries with the customers need in mind
• Delivers parts as needed

Profit:

• Verifies all parts before they leave the store
• Follows all cash handling procedures
• Follows all invoicing procedures
• Transfers are treated with the same urgency as a delivery
• Follows company procedures on all bank deposits
• Accurately completes all paperwork as set out in guidelines
• Ensures all stock is put up quickly and accurately
• Store warehouse stays clean and clutter free
• Cores and defects are processed daily
• Ensures warehouse is inventory ready at all times

Team:

• Recognizes co-workers for doing a great job
• Maintains an extremely positive attitude on a daily basis
• Stays within company dress code
• Follows company guidelines on attendance
• Always willing to help others
• Strives for excellence in everything everyday
• Participates in all company and store meetings and functions
• Trains all new drivers and has them ready to be on their own after two days of being on the job

Safety:

• Follows emergency procedures
• Keeps store and work area clean and clutter free
• Utilizes “team lifts” on all heavy and bulky items
• Uses the three point system when climbing ladders
• Reports to manager any violations of company safety policies or unsafe working habits
• Follows company safety guidelines that are laid out in the safety manual
• Completes and documents daily and weekly vehicle inspections
• Follows vehicle accident procedures
• Accident forms and insurance cards are in every vehicle

Requirements

Qualifications: Must be 21 years of age or older, must also possess a valid driver’s license as well as a clean driving record. Must be able to drive a standard transmission vehicle. Must have the ability to lead and motivate a team. Must possess excellent customer service skills, and be able to lift over 40lbs routinely. This is not a complete list. Please see Manager for further details.