Driver Trainer- Ravenna, Ohio

Performance Foodservice; Ravenna (OH); On-site; USD 42,000 - 56,000; Full time

Job summary

Performance Foodservice is seeking a trainer for delivery drivers in Ohio. The role focuses on training drivers on all job duties, using company manuals and processes to ensure safety and DOT compliance, while providing feedback to improve performance.

Responsibilities include hands-on and classroom training, potential route participation, and ensuring customer service excellence. The trainer will work with both new hires and seasoned drivers to prepare them for a professional driving career.

Qualifications

• Requires understanding of DOT regulations and safety policies.
• Experience delivering hands-on training to drivers.
• Proficient in verbal and written communication.
• Familiar with fleet management software (PeopleNet) and related tools.
• Possesses valid CDL A and meets state licensing requirements.
• Must be able to lift and maneuver heavy freight as needed.

Responsibilities

• Train delivery drivers on job duties using company guides and processes.
• Observe work methods and provide verbal and written feedback for development.
• May run routes as business needs require.
• Ensure compliance with safety, DOT regulations, and company policies.
• Provide customer service oriented training and support to trainees and staff.
• Collaborate with new hires and experienced drivers in classroom or field settings.
• Perform route delivery duties following guidelines and safety practices.

Skills

DOT regulations knowledge

Customer service skills

Communication skills

Training delivery experience

Fleet systems knowledge (PeopleNet)

Tools

PeopleNet

Job description

Job Description

Responsible for training delivery drivers on all aspects of the delivery driver job duties. Utilizes all company training guides, manuals, checklists and processes to ensure compliance with company policies, practices, safety and DOT regulations. Performs preferred work method observations and provides verbal and written feedback on driver trainees' performance including suggested development actions. May run routes per business needs. Functions as a team member within the department and organization, as required, and performs any duty assigned to best serve the company.

• Exhibits strong verbal and written communication skills. Utilizes all systems and tools effectively, i.e. computer, software systems.
• Working knowledge of Department of Transportation (DOT) regulations (i.e., hours of service, pre-trip/post-trip, etc) and company safety policies and practices. Ensures all policies are followed.
• Delivers hands‑on training that allows for maximum transfer of knowledge while ensuring customer needs, service times, labor and transportation costs are met and within guidelines.
• Provides ongoing and timely feedback to assigned driver trainees and supervisory staff. Feedback includes positive reinforcement and constructive corrective actions.
• Understands and exhibits strong customer service skills.
• Works with new driver hires and experienced drivers in classroom and/or field settings to prepare them for a successful professional driver career.
• May supplement PFG Driver Training Manual with local programs specific to the location, products and reports used in that market.
• Performs all route delivery duties per company guidelines and safety regulations including pre/post trip, inspection of load and freight, adherence to delivery windows, ensures accuracy of customer delivery, utilizes equipment as prescribed, collects cash/check if required, completes returns and driver-check in process and performs necessary housekeeping to ensure cleanliness of tractor and trailer.

Job Description

Responsible for training delivery drivers on all aspects of the delivery driver job duties. Utilizes all company training guides, manuals, checklists and processes to ensure compliance with company policies, practices, safety and DOT regulations. Performs preferred work method observations and provides verbal and written feedback on driver trainees' performance including suggested development actions. May run routes per business needs. Functions as a team member within the department and organization, as required, and performs any duty assigned to best serve the company.

• Exhibits strong verbal and written communication skills. Utilizes all systems and tools effectively, i.e. computer, software systems.
• Working knowledge of Department of Transportation (DOT) regulations (i.e., hours of service, pre-trip/post-trip, etc) and company safety policies and practices. Ensures all policies are followed.
• Delivers hands‑on training that allows for maximum transfer of knowledge while ensuring customer needs, service times, labor and transportation costs are met and within guidelines.
• Provides ongoing and timely feedback to assigned driver trainees and supervisory staff. Feedback includes positive reinforcement and constructive corrective actions.
• Understands and exhibits strong customer service skills.
• Works with new driver hires and experienced drivers in classroom and/or field settings to prepare them for a successful professional driver career.
• May supplement PFG Driver Training Manual with local programs specific to the location, products and reports used in that market.
• Performs all route delivery duties per company guidelines and safety regulations including pre/post trip, inspection of load and freight, adherence to delivery windows, ensures accuracy of customer delivery, utilizes equipment as prescribed, collects cash/check if required, completes returns and driver-check in process and performs necessary housekeeping to ensure cleanliness of tractor and trailer.

Performs other related duties as assigned.

Required Qualifications

High School Diploma/GED or Equivalent Experience

Required Experience:

3 - 5 Years

• Route delivery driver experience specifically in foodservice distribution industry with in-depth knowledge of DOT regulations.
• Computerized fleet operations management systems knowledge (i.e. PeopleNet)
• Valid CDL A
• Must be 21 years of age
• Meet all State licensing and/or certification requirements (where applicable)
• Clean Motor Vehicle Report (MVR) for past 3 years
• Pass pre-employment drug test
• Pass road test
• Valid current DOT Health Card and/or able to secure new DOT Health Card
• Able to hand‑lift and utilize two‑wheeler, lift gate and/or other equipment to move and/or stack product cases/freight of varying size and weight throughout shift; product generally ranges from approximately 60 to 90 pounds, depending on the location