Driver Support Specialist

Schneider National; London (KY); Presencial; USD 32.000 - 45.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical, dental and vision insurance

Company-paid life insurance

401(k) savings plan with company match

Paid time off and paid holidays

Results-based incentive pay program

Tuition reimbursement

Descripción de la vacante

Schneider National in London is seeking a Customer Service Representative to provide creative solutions that exceed driver and customer expectations. You will ensure pick-up and delivery requirements are met while maintaining an excellent safety record and retaining drivers.

Collaborate with drivers to meet customers’ needs, resolve service issues and handle pay settlement questions. You will schedule training sessions for drivers and contribute to a responsive, team-focused service culture

Formación

• High School diploma or GED.
• Strong written and oral communication skills.
• Able to manage multiple priorities.
• Can work in a fast-paced, team environment.

Responsabilidades

• Work closely with drivers to meet customers’ needs.
• Resolve customer service issues, cargo claims and equipment problems.
• Schedule required training sessions for drivers.
• Answer pay settlement questions from drivers.

Conocimientos

Strong communication

Multitasking

Team environment

Educación

High School diploma or GED

Descripción del empleo

Schneider National in London is seeking a Customer Service Representative to provide creative solutions that exceed driver and customer expectations. You will ensure pick-up and delivery requirements are met while maintaining an excellent safety record and retaining drivers.

Collaborate with drivers to meet customers’ needs, resolve service issues and handle pay settlement questions. You will schedule training sessions for drivers and contribute to a responsive, team-focused service culture