Driver Supervisor

Greyhound; Nashville (TN); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a Driver Supervisor to lead and manage a dedicated team of drivers. This pivotal role involves overseeing daily operations, ensuring compliance with safety regulations, and fostering positive labor relations. The ideal candidate will have strong leadership and communication skills, with a focus on data-driven decision-making. Join a company committed to providing exceptional service and enjoy competitive benefits, including generous PTO, medical plans, and free travel for employees and their dependents. If you're ready to make a difference, we encourage you to apply!

Benefits

401(k) with up to 3% match

Five weeks of PTO

Company-funded life insurance

Tuition reimbursement up to $5,250 annually

Free travel for employee and dependents

Employee Assistance Program

Medical, vision, and dental plans

Telemedicine services

HRAs and FSAs

Company holidays and floating holidays

Qualifications

• At least 1 year of operations experience required.
• Strong leadership and communication skills are essential.

Responsibilities

• Oversee daily functions of the driver workforce and monitor performance.
• Ensure compliance with safety standards and DOT regulations.
• Manage driver training and performance feedback.

Skills

Leadership Skills

Communication Skills

Interpersonal Skills

Data Analysis

Safety Compliance

Labor Relations

Education

High School Diploma or GED

Bachelor’s Degree

Tools

Microsoft Office

Excel

Job description

Since our first route in 1914, Greyhound has become a leading transportation company with the largest intercity bus service throughout North America. With operations across the U.S., Canada, and Mexico, and as a subsidiary of Flix North America since 2021, we continue to grow and transform our business, committed to providing exceptional service to our clients. Join us as we carry on the tradition of taking people on a journey!

The Role

The Driver Supervisor oversees a specific group of drivers, monitoring performance and dispatch. This role involves managing the daily functions of the driver workforce, ensuring pool compliance, fostering effective employee and labor relations, driver retention, and safety performance.

Responsibilities

1. Interact daily with the driver workforce.
2. Interview, select, train, and manage drivers. Ensure all personnel are trained or retrained according to operational procedures. Follow up regularly on driver performance.
3. Review manpower needs and ensure proper coverage, including managing driver dispatch for routes. Ensure drivers report on time, in uniform, and ready to work.
4. Provide ongoing feedback to drivers on strengths and areas for improvement using DriveCam reports and customer feedback. Investigate and act on feedback regarding drivers and safety practices.
5. Plan future book-offs and run change assignments.
6. Ensure compliance with safety standards and adherence to DOT and FMCSA regulations.
7. Maintain company standards for drivers in appearance, training, education, safety, and regulatory compliance.
8. Ensure drivers are properly credentialed to operate commercial vehicles.
9. Collaborate with HR on personnel matters, maintain good labor relations, and follow the Collective Bargaining Agreement (CBA) for grievance processes.
10. Review electronic and paper DOT logs.
11. Monitor on-time performance in real-time.
12. Manage employee performance, applying appropriate discipline or termination as needed.

Qualifications

1. Bachelor’s degree preferred; High School diploma or GED required.
2. At least 1 year of operations experience.
3. Strong leadership, communication, and interpersonal skills.
4. Ability to analyze data, generate reports, and make data-driven decisions.
5. Diplomacy, judgment, and discretion in working with company and union officials.
6. Experience with safety, workers' compensation, labor relations, and CBA is preferred.
7. Proficiency in Microsoft Office, especially Excel, and general Windows applications.
8. Competitive benefits including medical, vision, dental plans, FSAs, telemedicine, HRAs, and company contributions up to $1000.
9. 401(k) with up to 3% match.
10. Five weeks of PTO, company holidays, and two floating holidays.
11. Company-funded life insurance and options for additional coverage.
12. Tuition reimbursement up to $5,250 annually.
13. Employee Assistance Program providing 24/7 free counseling for various personal needs.
14. Free travel for employee and eligible dependents on FlixBus and Greyhound services.

We recognize everyone has unique skills and experiences. If you believe you can make an impact even if you don't meet all requirements, we encourage you to apply!