Driver Supervisor

LifeCare Alliance; Columbus, Northern (OH, KY); Hybrid; USD 46,000 - 50,000; Full time

Job summary

LifeCare Alliance in Columbus, OH seeks a Driver Supervisor to oversee Meals-on-Wheels delivery staff and ensure routes are covered efficiently. The role includes interviewing, hiring, and evaluating drivers, plus maintaining documentation to meet funder requirements and organizational standards.

The ideal candidate has a High School Diploma, 3–5 years in supervision, and experience with volunteers, customer relations, and HR procedures.

Qualifications

• High School Diploma or equivalent.
• Associate's Degree in Human Services or related field preferred.
• 3–5 years experience in a supervisory role.
• 2 years experience working with volunteers.
• Strong customer relations experience.
• Ability to multi-task effectively; detail-oriented; basic to intermediate MS Office skills.
• Knowledge of HR standards in interviewing, hiring, evaluating, and disciplinary procedures.

Responsibilities

• Provide direct, daily supervision of Meals-on-Wheels delivery staff.
• Conduct interviews, hire, schedule, and evaluate drivers.
• Approve driver time and mileage reports and manage time-off requests.
• Address and resolve driver issues promptly and effectively.
• Train new drivers and develop monthly meetings and training sessions.
• Maintain thorough documentation to meet funder requirements.
• Interact with a diverse group of individuals to ensure a positive experience.

Skills

HR interviewing

Hiring

Employee relations

Multi-tasking

Education

High School Diploma

Associate's Degree

Tools

Microsoft Office

Job description

Job Details

Job Location: Columbus , OH 43223 Position Type: Full Time Education Level: High School Salary Range: $46,000.00 - $50,000.00 Salary/year Job Purpose:

The Driver Supervisor at LIFECARE ALLIANCE is responsible for the direct daily supervision of both paid and volunteer Meals-on-Wheels delivery drivers. This role involves ensuring coverage of all Meals-on-Wheels routes, as well as interviewing, hiring, and evaluating drivers. The Driver Supervisor also monitors documentation to meet funder requirements, ensuring compliance and efficiency in operations.

Key Responsibilities

• Provide direct, daily supervision of the Meals-on-Wheels delivery staff, ensuring smooth and efficient operations.
• Conduct interviews, hire, schedule, and evaluate drivers to maintain a high-performing team.
• Approve driver time and mileage reports and manage time-off requests.
• Address and resolve driver issues promptly and effectively.
• Train new drivers and develop monthly meetings and training sessions to ensure ongoing development and compliance.
• Maintain thorough documentation to meet funder requirements and organizational standards.
• Utilize strong customer relations skills to interact with a diverse group of individuals, ensuring a positive experience for all stakeholders.
• Apply general knowledge of Human Resources standards in interviewing, hiring, evaluating, and disciplinary procedures.
• Demonstrate knowledge of Franklin County streets and efficient delivery techniques to optimize route planning and execution.
• Exhibit excellent verbal and written communication skills to effectively convey information and instructions.

Qualifications

Required Education

• High School Diploma or equivalent

Preferred Education

• Associate's Degree in Human Services or related field

Required Experience

• 3 to 5 years experience in a supervisory position
• 2 years experience working with volunteers
• Strong customer relations experience
• Ability to multi-task effectively
• Detail-oriented with basic to intermediate Microsoft Office skills

Required Skills and Abilities

• General knowledge of Human Resources standards, including interviewing, hiring, evaluating, and disciplinary procedures
• Knowledge of Franklin County streets and efficient delivery techniques
• Excellent verbal and written communication skills with a diverse group of individuals