Driver Success Specialist — Part-Time Contract

Monograph; Columbia (SC); On-site; USD 24,796 - 30,307; Part time

Job summary

Monograph in Columbia, SC is seeking a Driver Operations Specialist for a part-time, 4-month contract position. You will be responsible for ensuring driver partners have a smooth onboarding experience while delivering outstanding customer service.

The ideal candidate is a clear communicator, tech-savvy, and empathetic with a strong work ethic and an entrepreneurial spirit. Compensation includes an hourly rate of $18-$22 based on skills and experience.

Qualifications

• Dynamic individual willing to tackle multiple projects.
• Strong work ethic with an entrepreneurial spirit.
• Located in Columbia, SC area.

Responsibilities

• Reach out to potential driver partners and support onboarding.
• Serve as the front line for driver partners' issues.
• Deliver exceptional customer service and find creative solutions.
• Coordinate with management to channel customer feedback.
• Learn services, tools, and products thoroughly.

Skills

Clear communicator

Excellent reading comprehension and writing skills

Excellent computer and technical skills

Experience with Microsoft Office

Experience with Salesforce

Team player

Problem-solving initiative

Empathy

Tools

Google Suite

Slack

Job description

Monograph in Columbia, SC is seeking a Driver Operations Specialist for a part-time, 4-month contract position. You will be responsible for ensuring driver partners have a smooth onboarding experience while delivering outstanding customer service.

The ideal candidate is a clear communicator, tech-savvy, and empathetic with a strong work ethic and an entrepreneurial spirit. Compensation includes an hourly rate of $18-$22 based on skills and experience.