Driver Safety Program Administrator

Menzies Aviation; Town of Texas (WI); On-site; USD 55,000 - 85,000; Full time

Job summary

Menzies Aviation is seeking a dedicated professional to contribute to safety, security and environmental stewardship across its U.S. operations.

The role focuses on risk management, audits, and continuous improvement of station processes, with an emphasis on data-driven reporting and cross-functional collaboration. Ideal candidates will bring auditing or risk management experience, strong organizational skills, and the ability to work in a fast-paced, multi-stakeholder environment.

Qualifications

• Excellent organizational, planning and administrative skills.
• Ability to work independently and as part of a team.
• Strong interpersonal and vendor management abilities.
• Proficient with Microsoft Office (Word, Excel, PowerPoint).
• Experience auditing or working in risk/compliance is preferred.

Responsibilities

• Act as liaison between stations, surveillance technology, customer service and technical support.
• Monitor and report on KPIs, coaching standards and quality.
• Lead audits and coordinate schedules; present reports to stakeholders.
• Support program manager initiatives and drive safety culture across the network.
• Be the point of contact and SME for station leadership, including on-call duties.

Skills

Organizational skills

Interpersonal skills

Vendor management

MS Office proficiency

Independent yet collaborative

Tools

Microsoft Office

Job description

Overview

People. Passion. Pride. This is what has driven our teams since 1833.

Job Details

Description

Overview

People. Passion. Pride. This is what has driven our teams since 1833.

Since that time, we have developed to become a critical partner in the global aviation industry, delivering time-critical logistics services at over 300 locations in 65 countries, across 6 continents.

But at the heart of our business is our people.

Role Purpose

This role plays a crucial part in maintaining the company's core values of Safety, Security, and Environmental stewardship, while ensuring a safe workplace for our employees. The job description below outlines the key duties, accountability, leadership responsibilities, qualifications, and candidate requirements for this position.

What You Will Be Doing

• Act as a liaison between stations, surveillance technology customer service provider, and technical support team.
• Ensure users, stations, vehicles, and product information are properly updated in the system.
• Provide regular training on the system for station staff, including initial and refresher training.
• Serve as the main point of contact and subject matter expert for station leadership, including on-call availability.
• Monitor and report on Driver Safety Program KPIs, coaching standards, and coaching quality.
• Proactively review events to determine if observations qualify for dismissal.
• Actively work dismissal requests.
• Review and analyze program data to identify trends, opportunities for improvement, and best practices.
• Conduct frequent audits, including preparing and coordinating audit schedules.
• Prepare and present reports to various levels of audiences.
• Aid in Program Manager initiatives.
• Other duties as assigned.

Leadership Responsibilities

• Participating as a key member of the network risk management team, promoting and driving the 'Safety First' culture.
• Exercise Stop Work Authority (SWA) is necessary to prevent unsafe conditions or acts.
• Lead by example and immediately correct at-risk behaviors of staff; provide on-the-spot training and coaching as required.
• Implement the MA Safety Management System (SMS) within their area of control and encourage staff engagement in safety management processes.
• Ensure staff adherence to Standard Operating Procedures (SOPs) and associated training.
• Actively promote Menzies’ Fair & Just reporting culture at all levels of the business.

Safety, Security, Wellbeing And Compliance

You will have a responsibility and duty whilst at work to take reasonable care of the health, safety and wellbeing of yourself and others in accordance with provided information, training, and workplace health and safety rules or procedures. The company is committed to providing a safe working environment for all staff members. In all areas of our business there is a potential risk to the health, safety and welfare to everyone on our sites through the misuse of alcohol and drugs. As such the Company prohibits such misuse and carries out regular testing to enforce our Substance Misuse Policy.

What We Are Looking For

• System or program experience demonstrated by a successful track record of managing change and delivering benefits through new programs.
• Experience of working within a fast-moving, evolving environment with new technology/services/infrastructure/priorities and working practices (processes).
• Excellent organizational, planning and administrative skills and a strong eye for detail.
• Ability to work independently and a good team player, with a hands-on, practical approach in providing solutions in a challenging and dynamic environment.
• Excellent interpersonal and vendor management skills with the ability to communicate with people at different levels and from different geographical and cultural backgrounds.
• Preferred experience working as an auditor especially from within the industry
• Experience of working in a busy, sometimes high-pressure environment.
• Experience dealing with confidential and sensitive work.
• Proficient in PC (Word, Excel, PowerPoint).

Candidate Requirements

• Fluent in both written & spoken English.
• Ability to speak and write in Spanish is preferred.
• Enthusiastic, forward-thinking, self-motivated and disciplined.
• Excellent customer service, communication and analytical skills
• Flexible hours based on the needs of the company (may require work outside of regular business hours).
• Ability to work from the Corporate Office in Fort Worth, Texas unless approved to work remotely by the hiring Manager

Diversity

Menzies Aviation are a committed equal opportunity employer and encourage applications for suitably qualified and eligible applicants regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy, and maternity. We strive to create an inclusive working environment, where the different knowledge, perspectives, experiences, and approaches of our global workforce are represented. Where everyone feels valued and can reach their full potential.

Please be aware that as part of our recruitment process, we may look to use a variety of resourcing tools to help us understand your skills and experience in relation to the role. Please feel free to contact to recruiter below, if there are any reasonable adjustments to our process that you would like us to consider.

As part of our recruitment process, we will always consider how candidates fit with our values which you can learn more about here.