DRIVER - NUTRTION SERVICES

Neighborhood House Association; San Diego (CA); On-site; USD 25,000 - 34,000; Full time

Job summary

Neighborhood House Association seeks a Nutrition Services Delivery Driver to transport prepared hot and cold meals, milk, and supplies to various centers in the San Diego area. The role emphasizes safe delivery practices, accurate recordkeeping, and excellent customer service during every client interaction.

The position supports nutrition services operations and may assist culinary staff as needed, with responsibilities including vehicle maintenance, route adherence, and participation in

Qualifications

• Must have at least two years of experience as a delivery driver.
• Knowledge of San Diego County geography and driving routes.
• Ability to communicate effectively in English and provide excellent customer service.

Responsibilities

• Drive a delivery truck on a regular, prearranged schedule and route.
• Load and unload food, supplies, and milk, ensuring proper handling.
• Deliver to child development centers, seniors, and other sites per USDA guidelines.
• Maintain vehicle cleanliness and perform routine vehicle inspections.
• Prepare and maintain transport records and receipts.
• Assist in site upkeep and support culinary staff as needed.

Skills

English proficiency

Customer service

Communication

Safe driving

Tools

Pallet jacks

Dollies

Job description

POSITION PURPOSE:

Under the supervision of the Nutrition Services Operations Manager, the Nutrition Services Delivery Driver drives a large delivery vehicle, deliver prepared hot and cold food, supplies, milk, and equipment to child development centers, seniors attending care centers, and similar sites to meet meal pattern guidelines established by the USDA and contract guidelines. Although this position exercises some independent judgment within reason, the Nutrition Services Delivery Driver refers to supervisor for matters related to: major concerns regarding milk, food, or supply deliveries; requests from clients, decisions that might have budgetary impacts; and identified irregularities and inconsistencies that happen at the site level.

This position serves as a representative of Nutrition Services during each food delivery, making it essential for the Delivery Driver to consistently demonstrate exceptional customer service to all clients. This role requires a strong understanding of departmental operations and effective communication when interacting with clients. Additionally, this position supports all aspects of foodservice operations, including providing hands‑on assistance to the Culinary staff as needed.

EXAMPLES OF ESSENTIAL DUTIES:

The duties listed below are intended only as illustration of the various types of work that may be performed. The omission of specific statement of duties does not exclude them from the position if the work is similar, related or a logical assignment to this class.

• Drive a delivery truck on a regular, prearranged schedule and route between kitchen and delivery/pick‑up sites while ensuring deliveries are made timely and within departmental guidelines;
• Load food containers into transport carts in compliance with food safety standards and ensure accuracy according to Transport Records;
• Load and offload supplies, materials, food transport carts, and milk cases and make deliveries to specified food service locations;
• Place food in designated areas of kitchens, following safe food storage guidelines;
• Measure temperature of hot and cold food and take corrective action as needed to ensure meals are left in a safe and sanitary manner at food service locations;
• Obtain signed receipt or Transport Record of meal, supply, and/or milk delivery signatures at point of delivery;
• Assist in the upkeep at and around the Nutrition Services facility, to include but not limited to daily cleanup and organization, loading and unloading pallets of food, supplies, and/or milk and/or special projects;
• Prepare and maintain vehicle records and other audit‑ready documents;
• Maintain cleanliness of delivery vehicle and food transportation carts daily;
• Maintain weekly contact with the Operations Manager for vehicle maintenance and deliver vehicles to repair shop as needed;
• May make routine or emergency repairs, maintenance, or adjustments on vehicle when necessary;
• Conduct daily vehicle pre‑trip inspection. Ensure vehicle is ready and safe to drive before departing on delivery route;
• Participate in catered and/or special events, to include delivery of foods, supplies, set‑up and breakdown, and other duties relating to the event;
• Perform related duties as assigned.

DESIRED MINIMUM QUALIFICATIONS:

Knowledge of:

• Applicable local, state, and federal laws and regulations governing food safety and sanitation;
• Warehouse practices and procedures;
• Stock and inventory control procedures, including requisitioning, receiving, storing, issuing and delivering goods;
• Recordkeeping and filing systems;
• Operation of standard warehouse and delivery equipment, including pallet jacks and dollies;
• Safe work practices applicable to operation of delivery vehicles, equipment, and working in a kitchen.

Ability to:

• Read, write, speak, understand, and communicate effectively in the English language;
• Operate a high cube truck or large delivery vehicle;
• Learn delivery routes and locations;
  Establish and maintain effective working relationships with others;
• Meet schedules and timelines;
• Make independent decisions and judgments in the field without direct supervision when pertaining to the delivery schedule, rotating stock, and deciding on the appropriate time to take scheduled breaks and fuel stops;
• Conduct mathematical calculations throughout the day to ensure the food, milk, and/or supply delivery is exact and that the daily total delivery is correct;
• Ensure documents used to produce the claim for reimbursement and invoices to clients (such as Transport Records, supply receipts, catered meal receipts, etc.) are auditable and accurate;
• Read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals;
• Write routine reports and correspondences;
• Provide excellent customer service.

Training & Experience:

Must have at least two years of experience as a delivery driver and knowledge of San Diego County geographical area. Drivers will be evaluated by NHA’s insurance provider and may be excluded from the auto policy if they meet any of the following criteria:

• More than two moving violations and/or accidents (or a combination of the two) within the past three years
• A major violation(s) during the past 5 years. They include (but are not limited to):
  • Driving while intoxicated or under the influence (DWI/DUI/OWI/OUI)
  • Leaving the scene of an accident (hit and run)
  • Careless or reckless driving
  • Manslaughter/homicide or assault through use of a motor vehicle
  • Fleeing/eluding a police officer
  • Commission of a felony
• More than 3 vehicle related suspensions/reinstatements over a three-year period. Count these separately from the other violations.
• Drivers who currently have a suspended, expired or revoked license.
• Any other violation acknowledged by the insurance carrier.

Mathematical Skills:

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute weekly servings per container and case.

Reasoning Ability:

Ability to apply common sense understanding and emotional maturity to carry out instructions furnished in written, oral, or diagram form; and the ability to deal with problems involving several concrete variables in standardized situations.

LICENSES, CERTIFICATES, & SPECIAL REQUIREMENTS:

A valid California Class C Driver’s License and a clean DMV (H6) driver’s report will be required at the time of appointment. Must have at least a Food Handler’s Card or a ServSafe Certification (or similar certification). Must meet and maintain state law and county licensing requirements regarding employment in a childcare center (fingerprints, TB, physical, immunizations).

PHYSICAL AND MENTAL DEMANDS:

Physical Demands:

While performing duties of this job, the employee is frequently required to drive a vehicle, sit, stand and walk, bend, climb, reach with hands and arms above the shoulders and horizontally to retrieve supplies, materials, and/or equipment, use hands to finger handle, feel or operate objects, tools, or controls. The employee is frequently required to kneel, stoop, bend, climb or balance, and lift, move and transport up to 75 pounds.

Mental Demands:

The employee is required to use written and oral communication skills; read and interpret data, use math and mathematical reasoning; learn and apply new information; perform highly detailed work on multiple, concurrent tasks with frequent interruptions; meet intensive and changing deadlines and interact with officials, staff and the public.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The employee regularly works in an inside and outside environment where noise can vary from quiet to loud; working inside and outside the central kitchen facility and food service locations; driving a vehicle to conduct work in various weather and traffic conditions.