Driver, Non-CDL (WO)- Phoenix Branch

Encore; Tempe (AZ); On-site; USD 22,868 - 28,006; Full time

Benefits offered by this job

Benefits offerings for employees

Opportunity for overtime and bonuses

Job summary

Encore in Tempe, Arizona, is looking for a delivery driver responsible for the timely delivery of goods. This position includes verifying orders, loading and unloading goods while adhering to traffic laws and ensuring customer satisfaction through exceptional service.

Candidates should possess a High School Diploma, a valid Driver's License, and at least two years of driving experience. Compensation ranges from $16.60 to $20.33 per hour with opportunities for additional benefits.

Qualifications

• Valid Driver's License with a minimum of 2 years driving experience and clean driving record.
• Ability to drive or sit for long hours at a time.
• Ownership and accountability in all tasks.

Responsibilities

• Drive vehicles and maintain set routes for timely deliveries.
• Provide superior customer service and maintain positive relations with clients.
• Assist in equipment handling and participate in inventory.

Skills

Exceptional customer service skills

Basic Computer Skills

General knowledge of vehicle inspection and maintenance

Good communication skills

Proficient using GPS and routing systems

Education

High School Diploma / GED

Job description

Position Overview

This position is responsible for ensuring timely delivery of goods to customer sites as needed or as a part of a pre-defined route, reviewing orders prior to delivery to verify accuracy, and loading and unloading goods. Driving, delivering, and pick-up using Encore owned, leased, or rented trucks with a gross vehicle weight of less than 26,001 lbs. Responsible for obtaining and maintaining a medium-duty DOT certification as required by state law (Non-CDL). This position reports to the Warehouse Operations Manager.

Key Job Responsibilities

• Driving, Delivery, and Pick-up: Drive Encore owned, leased, or rented vehicles including vans and box trucks with a gross vehicle weight of less than 26,001 lbs, maintain set routes and schedules as directed by supervisor to meet customer expectations, load and unload vehicles, review orders for accuracy during delivery and pickup to ensure all items are accounted for, ensure contents are properly secured inside the truck to prevent breakage or damage, obey all applicable traffic laws and drive according to weather/road conditions, and complete a manual and/or electronic log book as assigned.
• Customer Service: Provide superior customer service and strive to exceed the needs and expectations of both internal and external customers, maintain a positive relationship with all clients through effective communication and interaction, and ensure consistent communication with Dispatcher on an as-needed basis.
• Equipment Handling: Assist hotel and warehouse team with pulling, receiving, and transportation of equipment, participate in annual physical inventory process, perform quality control and equipment staging in warehouse as directed, ensure all equipment is picked up and/or delivered on site (driver’s not allowed to leave trucks).
• Vehicle Maintenance: Work with dispatcher or warehouse supervisors to ensure vehicles are well maintained through scheduled service appointments, maintain good overall appearance of vehicles and keep them clean and free of debris, perform daily inspection on vehicle prior to route and ensure Driver Vehicle Inspection logs are performed before each trip, maintain and replenish all vehicle fluids as needed (e.g., wiper fluid, DEF, etc.), identify mechanical maintenance needs as they occur, and report any vehicle damages or traffic violations to immediate supervisor in a timely manner.

Job Requirements

• High School Diploma / GED
• Drive trucks with a Gross Vehicle Weight Rating (GVWR) under 26,001 lbs
• Valid Driver's License with a minimum of 2 years driving experience and clean driving record
• Basic Computer Skills
• Exceptional customer service skills
• General knowledge of vehicle inspection and maintenance
• General understanding of proper load securement
• Proficient using GPS and other routing systems
• Ability to drive or sit for long hours at a time
• Good communication skills with internal and external customers
• High degree of teamwork with customers, peers, and managers
• General competencies in smartphone use
• Serve as a brand advocate and ambassador in every interaction
• Ability to maneuver vehicle in heavy city traffic conditions
• Ownership, hospitality, professionalism, responsiveness, safety conscience, accountability, trust, effective communication, and action orientation

Physical Requirements

Team members must meet the physical demands listed below to successfully perform essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Sitting: 6‑8 hrs per day; Standing: 2‑3 hrs per day; Walking: 0‑1 hr per day; Stooping: 0‑1 hr per day; Crawling: 0‑1 hr per day; Kneeling: 0‑1 hr per day; Bending: 0‑1 hr per day; Reaching above your head: 0‑1 hr per day; Climbing: 0‑1 hr per day; Grasping: 0‑1 hr per day; Lifting 0‑15 lbs frequently; 16‑50 lbs frequently; 51‑100 lbs never; Over 100 lbs never; Carrying 0‑15 lbs frequently; 16‑50 lbs occasionally; 51‑100 lbs never; Over 100 lbs never; Auditory/visual close vision continuously; distance vision frequently; color vision continuously; peripheral vision occasionally; depth perception occasionally; hearing continuously; pushing/pulling 0‑15 lbs occasionally; 16‑50 lbs occasionally; 51‑100 lbs never; Over 100 lbs never.

Work Environment

Work is generally performed in a hotel, warehouse, or vehicle on the road. Team members will frequently visit other Encore locations and non‑Encore venues for meetings, and/or deliveries. Working times may include days and may include evenings, weekends, and holidays. Team members must adhere to appearance guidelines as defined by Encore, based in a warehouse environment and when traveling. When in the warehouse, work will be completed in an environment with exposure to outdoor temperatures, dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members may use high‑end audio‑visual equipment and electrical components. Working times may include irregular hours and on‑call status including days, evenings, weekends, and holidays.

Compensation

#INDWARE Hourly Pay Range: $16.60 – $20.33. The compensation offered for this role is determined based on qualifications outlined in the job posting for the specified location. Final compensation is based on a number of factors including location, travel, relevant work experience, or particular skills and expertise. In addition, some positions may be eligible for other compensation such as potential overtime, bonuses or incentives. Encore is committed to providing the best benefits options for our employees and families. Click here to view the benefits options for our employees worldwide. We pride ourselves on cultivating a welcoming culture where every individual is celebrated for their unique strengths and differences. Click here to view details on our commitment to inclusivity and belonging.

Equal Employment Opportunity

All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.