Driver Navigator - Elsmere, KY

Chick-fil-A Supply; Elsmere (KY); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Competitive compensation

Flexible scheduling

Training and development opportunities

Job summary

A major food distribution company is seeking a Driver Navigator in Elsmere, KY. This entry-level full-time position involves supporting drivers by planning routes, ensuring timely deliveries, and maintaining food safety standards. Ideal candidates will possess a high school diploma or GED and demonstrate strong organizational and interpersonal skills. The role requires a self-starter attitude and the ability to communicate with various stakeholders effectively. Join us to contribute to exceptional delivery services and uphold company values.

Qualifications

• 1 year of experience required.
• Self-starter with excellent project management and organization skills.
• Ability to communicate effectively with various stakeholders.

Responsibilities

• Support drivers by planning routes and exceptions.
• Assist with unloading products at restaurants.
• Maintain food safety protocols.

Skills

Project management

Interpersonal skills

Tech-savvy

Detail-oriented

Customer-focused

Education

High school diploma or GED

Job description

Driver Navigator – Elsmere, KY
Chick‑fil‑A Supply

As a navigator, you will support drivers at the Chick‑fil‑A Supply Distribution Center in Elsmere, KY, ensuring excellent delivery service to restaurants. You report to the transportation supervisor and collaborate with the transportation team to provide drivers with up‑to‑date routes, schedules, and instructions.

About Chick‑fil‑A Supply

Chick‑fil‑A Supply, LLC, a wholly owned subsidiary of Chick‑fil‑A, Inc., is an innovative distribution service provider focused on meeting the unique needs of Chick‑fil‑A® restaurants. We offer competitive compensation and benefits, training and professional development opportunities, and flexible scheduling.

Responsibilities

• Complete pre‑trip checklist and prepare equipment for safe, efficient use
• Plan routes to confirm optimal route and road conditions
• Communicate route plan and exceptions to drivers
• Assist drivers with unloading product at restaurants in an accurate, organized manner
• Maintain food safety protocols, temperature integrity, and damage prevention
• Notify of potential service interruptions to the DC
• Execute “Remarkable Recovery” for mistakes
• Secure all product and equipment on trailer for transit
• Organize and maintain control of all shipping documents throughout each delivery route
• Assist drivers with collection of all equipment or product returns from restaurants
• Lift up to 50 pounds; occasionally move up to 1,500 pounds with mechanical assistance
• Work in all weather conditions and a multi‑temperature environment including freezer
• Prepare for flexible schedule including nights, weekends, holidays, and rotating shifts
• Communicate effectively across stakeholders including restaurant operators and distribution center staff
• Adapt to change and respond to difficult situations professionally
• Prioritize tasks and workload effectively under pressure
• Perform other related duties as assigned

Minimum Qualifications

• High school diploma or GED
• Self‑starter with excellent project management and organization skills
• Strong interpersonal skills; team player who can work independently when necessary
• Tech‑savvy and comfortable with basic smartphone and tablet systems
• Detail‑oriented problem solver and communicative (written and verbal)
• Able to anticipate needs, lead multiple projects, and manage shifting priorities
• Travel 5% of the job for market visits and related conferences
• Quick & versatile learner open to change; analyzes successes and failures for improvement
• Customer‑focused relationship builder who earns trust and respect of internal and external customers
• Committed to food safety and a safe workplace for colleagues
• Inspired to uphold Chick‑fil‑A values and act with integrity
• Driven results; can exceed goals and push others to do the same
• Problem solver who identifies hidden problems and looks beyond the obvious
• Servant leader who puts others first, corrects mistakes authentically, respects all viewpoints
• Possibly required additional security qualifications for sensitive sites (FBI or background checks)

Preferred Qualifications

• Prior food service delivery experience
• Experience working night shifts

Minimum Years of Experience

1 year

Travel Requirements

5% of the job

Required Level of Education

High school diploma or GED

Seniority Level

Entry level

Employment Type

Full‑time

Job Function

Management and Manufacturing

Industries

Transportation, Logistics, Supply Chain and Storage