Driver Manager: High-Volume Dispatch & Planning

Socket.dev; Cincinnati (OH); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Comprehensive benefits

Health, dental and vision

401(k) with company match 3%

Wellness discounts

Job summary

QQR Transport in Cincinnati, OH is seeking an experienced Driver Manager to dispatch our fleet and ensure successful freight delivery through driver management, load planning, and end-to-end dispatch operations.

You will own both driver relationships and load planning for a high-volume board, while reporting to the Operations Manager. This role offers growth as QQR scales and emphasizes collaboration with cross-functional teams.

Qualifications

• 2+ years of experience as a dispatcher, driver manager, fleet manager, or load planner in FTL trucking/logistics
• Strong working knowledge of FMCSA/DOT regulations
• Familiarity with load boards (DAT, etc.) and other TMS software
• Excellent communication, negotiation, and problem-solving skills
• The ability to stay organized and composed in a fast-paced, high-volume environment
• Confidence managing a high call volume and constant email flow

Responsibilities

• Make safety-conscious decisions that ensure compliance with all policies and procedures
• Balance the needs of our drivers, freight brokerage partners, and the business
• Provide continuous, structured, and proactive performance management and coaching to drivers
• Manage driver home time and schedules
• Own load planning for your board: plan, assign, and coordinate full-truckload (FTL) loads across regional and OTR lanes (dry van, bulk, and open deck), managing a high-volume board of 30 to 50 drivers per dispatcher
• Handle route planning and optimization to maximize equipment utilization and minimize empty miles
• Track equipment, monitor driver hours of service (HOS), and keep pickups and deliveries on schedule
• Build and maintain strong, lasting relationships with drivers and freight brokers
• Negotiate freight rates and manage load profitability
• Resolve on-road issues quickly, cost-consciously, and effectively
• Maintain accurate dispatch logs, driver schedules, and compliance reporting
• Work directly with freight brokerages on load bookings, rate confirmations, tracking updates, and issue resolution
• Support the Operations Manager with daily execution, reporting, and escalations
• Collaborate closely with Operations, Safety, and Accounting to ensure alignment across all cross-functional teams
• Collaborate with HR and Recruiting on driver hiring, onboarding, and driver retention

Skills

Driver management

Load planning

Communication

Negotiation

Organization

HOS knowledge

Tools

DAT load boards

TMS software

Job description

QQR Transport in Cincinnati, OH is seeking an experienced Driver Manager to dispatch our fleet and ensure successful freight delivery through driver management, load planning, and end-to-end dispatch operations.

You will own both driver relationships and load planning for a high-volume board, while reporting to the Operations Manager. This role offers growth as QQR scales and emphasizes collaboration with cross-functional teams.