Driver Manager - Frederick, MD

Temco Logistics LLC

Frederick (MD)

Vor Ort

USD 70.000 - 95.000

Vollzeit

Vor 9 Tagen

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Zusammenfassung

Temco Logistics LLC in Frederick, MD is seeking a Driver Manager to drive operational excellence in final mile delivery for Home Depot installations. This role focuses on safety, customer service, and brand standards.

You will supervise on-road operations, coach drivers, ensure DOT compliance, and collaborate with the MDO team to optimize routes and schedules. Strong leadership and hands-on problem solving are essential.

Qualifikationen

  • Experience with home appliance installation processes.
  • Knowledge of routing, scheduling, DOT and safety compliance.
  • Proven hands-on leadership and ability to cover in absences.

Aufgaben

  • Monitor on-road operations and assist drivers with calls, exceptions, and issue resolution.
  • Prepare manifests, review routing for optimization and DOT compliance.
  • Train and onboard new customer service staff.
  • Build office and driver schedules and ensure hours adherence.
  • Review payroll accuracy and coordinate route adjustments.
  • Oversee DOT compliance and safety standards for drivers and equipment.
  • Lead daily driver support and coach for improvement.
  • Monitor performance metrics and coach for improvement.
  • Investigate freight and claims.
  • Support 3PL inbound/outbound processes.

Kenntnisse

Home appliance install
Transportation operations
Hands-on leadership

Jobbeschreibung

Temco Logistics, a proud subsidy ofThe Home Depot, is seeking a Driver Manager to join our team and help us deliver exceptional service in the final mile.

As aDriver Manager, you will play a critical role in ensuring operational excellence and driver success through proactive engagement, compliance oversight, and performance coaching. This position focuses on safety, customer service, and maintaining Temcos brand standards in awhite-glove deliveryenvironment for Home Appliance Installation.

Must Have Skills:
  • Home Appliance Installationor mechanical aptitude who can learn the home appliance installation process.
  • Transportation Operationsknowledge (Routing, Scheduling, DOT & Safety Compliance)
  • Hands on leadership. Ability to fill in during absences, or busy business seasons.
Job Responsibilities:
  • Monitor on‑road operations and support drivers with calls, exceptions, and issue resolution
  • Prepare manifests, review routing for optimization and DOT compliance, and coordinate changes with the MDO team
  • Train and onboard new customer service staff
  • Build office and driver schedules and ensure hours adherence
  • Review payroll accuracy and partner with Driver Managers on route adjustments
  • Manage check‑in compliance and daily exception processing (MARS, reschedules, cancellations)
  • Order office supplies and maintain proper staging of product and paperwork
  • Support inbound/outbound processes in 3PL locations
  • Investigate freight and Sedgewick claims
  • Assess waste/recycling operations and recommend improvements
  • Lead and support drivers daily to ensure readiness and success.
  • Monitor performance metrics and coach for improvement.
  • Oversee DOT compliance and safety standards for drivers and equipment.
  • Conduct on-road observations and Safe Work Habits Assessments.
  • Partner with operations to optimize routes and maintain fairness.
  • Drive a culture of professionalism and customer satisfaction.

Temco Logistics is an Equal Employment Opportunity Employer. All qualified applicants are eligible for consideration for employment without regard to disability, veteran status, or any other characteristics protected by law. Bilingual candidates are encouraged to apply. For a full list of the various benefits Temco Logistics offers visit: thd.co/temcobenefits 2026 Temco Logistics Product Authority, LLC. All rights reserved.

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