Driver/Lead Non-CDL (3AM Start/ Tue-Sat)

Batesville Logistics, LLC; Elkridge (MD); In loco; USD 27.000 - 39.000; Tempo pieno

Vantaggi offerti da questo lavoro

Comprehensive medical, dental and VIs

401K matching program

Paid time off

Development opportunities

Descrizione del lavoro

Batesville Logistics, LLC is seeking a CSC Team Lead to manage day-to-day operations of our local customer service center in Elkridge, MD. You will lead staff, drive process improvements, and ensure safety and regulatory compliance while delivering exceptional service.

The role offers hourly pay of $24.00 with benefits, opportunities for development, and potential for advancement within a family-focused organization.

Competenze

• High School Diploma or GED required or equivalent.
• Associates degree preferred depending on role responsibilities.
• Clean driving record with no major violations in past three years.
• Experience operating fleet vehicles and basic fleet safety practices.

Mansioni

• Lead CSC team and supervise daily operations according to policies.
• Assist with interviewing, training, and performance appraisals.
• Plan, assign, and direct work while ensuring DOT and safety compliance.
• Support cost, delivery, and inventory goals at the CSC level.

Conoscenze

MVR review

JD Edwards experience

Team leadership

Safety compliance

Formazione

High School Diploma or GED

Associates degree preferred

Strumenti

JD Edwards

Forklift training

Descrizione del lavoro

At Batesville, you will be a part of a dynamic team committed to excellence and innovation. A recognized leader in the death care industry in North America, we are committed to our mission of helping families honor the lives of those they love.Batesville has been named one of the Most Trustworthy Companies in America by Newsweek for the third year in a row, reflecting our commitment to quality, integrity, and the trust families and funeral professionals place in us every day.Your Role at Batesville:The CSC Team Lead is responsible for the day-to-day operations and continual improvement of a local customer service center (CSC).How You’ll be Rewarded:Batesville is a family. You will be part of a family of highly committed associates who are passionate about our company, committed to our customers and excited about our future.The expected pay for this role is $24.00 per hour. Actual compensation within this range will be based on a variety of factors, including but not limited to qualifications, skills, experience, and location.IMMEDIATE ELIGIBILITY – Comprehensive medical, dental and vision insurance, as well as prescription coverage, short-term disability, Employee Assistance Program (EAP), and more.Generous 401K Matching ProgramPaid time offOpportunities for development and advancementWhat You'll DoLead employees. Carries out supervisory responsibilities in accordance to the Company policies, the Code of Ethical Business Conduct and applicable laws.Responsibilities include assisting with interviewing, training employees; planning, assigning and directing work; appraising performance; addressing complaints and resolving problems.Responsible for the completion of pre-hire and post-hire paperwork for new associatesResponsible for local operational performance in the following areas: cost, delivery, health and safety, property management, cost of quality, work standards, procedures and policies, and customer satisfactionProficiency or knowledge and ability to become proficient in utilizing electronic logging devices (ELD's) and related technology. Including the ability to accurately record hours of service, perform necessary data entry, and troubleshoot any ELD related issues while adhering to all requirements.Participation in additional safe driver training or orientation may be required, to ensure familiarity with company safety policies and procedures.Vehicles may be equipped with rear and forward-facing cameras to enhance safety and monitor driving behavior.Assist in the achievement and reduction of cost per delivered unit and hours per unit measuresProtection of company assets such as inventory, purchase and fuel cards, petty cash, etc.Support high standards of customer service in the areas of order taking and customer problem solvingImplementation of local market strategiesImplementation of the \"profitable customer and product\" philosophy at the local levelAssist in policy deployment, root cause, and countermeasure analysisImplement strategies to improve operations and inventory efficiencies at the CSC level (i.e. fill rates)Adherence to governmental regulations (DOT, OSHA)Assist in training of health and safety, phone skills, standard operating procedures, etc.Execution of product recalls and field quality repairsProvide input regarding the development of annual budgets for the local service centerInteraction and coordination with associates, sales, customers, RDC Managers, District CSC Managers and home officeEnsure that Batesville maintains and projects an image to the industry consistent with our expectations of professionalism and truck and driver appearanceParticipate in cross-functional projects to improve company performanceWork with Sales Managers to control the costs of special deliveriesProvide input regarding market needs as they relate to distribution and serviceProvide insight regarding competition in the marketWork with Sales Managers and Sales Reps to establish mix of caskets to be inventoriedOther duties may be assignedWhat You'll Bring:Education:High School Diploma or general education degree (GED). Associates degree preferred.Skills/ExperienceClean MVR or Driver Abstract with no major violations or accidents within the past three years and ability to operate a straight truck or tractor trailer (if applicable) safelyAbility to work any shifts and days, including weekends to ensure CSC and Customer demand is metAbility to calculate figures and amounts such as discounts, interest, percentagesAbility to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manualsAbility to speak effectively before groups of customers or employees of organization.Ability to write routine reports and correspondenceAbility to define problems, problem solve, collect data, establish facts, and draw valid conclusionsAbility to effectively use computers and associated applications (experience in JD Edwards) preferredMinimum 3 years of commercial driving experienceValid Driver's LicenseMust have formal forklift training (either walk behind or riding forklift)Must successfully pass a vehicle road testMust maintain a current DOT physical and keep on file with issuing state motor vehicle departmentAbility to lift and/or move miscellaneous equipment and product weighing up to 50 pounds frequently and over 100 pounds occasionallyExperience with Lean Systems Management, Six Sigma, or ISO 9000 is preferredGreater than 5 years experience in a Logistics Supervisorial Position preferred.Class B CDL preferred (Class A mandatory for those locations utilizing tractor trailers)Vehicle specific experience, relative to the type of vehicle you will be operatingTravelTravel for this position should be minimal but may average 2-3 weeks a year for alternant CSC vacation coverage or project work.Safety-Sensitive Position Notice:This position has been designated as safety-sensitive. Responsibilities may include operating vehicles or equipment, working in warehouse or production environments, handling hazardous materials, or performing other duties where safety is a critical component of the job. Employees in this role may be required to comply with company drug and alcohol testing policies and applicable federal, state, or local regulations.Physical DemandsTo perform this job successfully, the physical demands listed are representative of those that must be met by an employee. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is regularly required to sit, stand, walk, use hands to handle and feel, reach with hands and arms, talk and hear. The employee may occasionally be required to crouch. The employee may occasionally lift items as heavy as 75lbs. Specific vision abilities may include the employee's ability to see near and far distances and also must possess vision ability well enough to detect quality deficiencies with in wood or painted metal.The employee must meet requirements as specified by the Department of Transportation (DOT) and/or Transport Canada, including vision requirements and random drug and alcohol screenings where applicable.Notice: The above information on this job description has been designed to indicate the general nature and level of work performed by the employee within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of any employee assigned to this job. Nothing in this job description restricts management's right to assign duties and responsibilities to this job at any time.#INDCSRJoin the Batesville family and apply today!Who We Are:A cornerstone in the death care industry, Batesville has distinguished itself from all others through our commitment to quality, service, and innovation. For more than 115 years, Batesville has been dedicated to serving the needs of licensed funeral professionals and helping families honor the lives of those they love. With annual revenues of approximately $600 million, Batesville is a leader, providing a comprehensive portfolio of burial and cremation products, memorialization offerings, profit-enhancing merchandising systems and leading-edge technology solutions.At Batesville, our associates are our strongest asset. We strive to attract, hire, and develop the best and brightest to ensure our place in the future. Batesville has a strong culture of achievement, which is underpinned by these five core values:Individual worth and integrityExcellence in executionSpirit of continuous learning and improvementCourageCustomer focus and partnershipWhat Sets Us Apart:Making a difference: Helping families honor the lives of those they love isn’t just our mission. It’s why we do what we do every day to make every Batesville product the best it can be.Development is a priority: We promote learning and development from Day 1. From our Experience Batesville onboarding program to self-guided courses on Batesville University, there are numerous opportunities to advance your skills. We encourage associates to create Individual Development Plans (IDPs) to help drive career-focused discussions and advancement.Putting customers first: We value the funeral professional’s role in serving families and are committed to doing our part to ensure their success.We Have Fun! We work hard, but when it’s time to play, we get creative – and competitive. We provide numerous engagement activities to bring people together across the organization.We Give Back: We support our communities by assisting in fundraising events and volunteer programs to help those in need. *These services are not available at all Batesville locations.DISCLAIMER: The above information in this job description has been designed to indicate the general nature and level of work performed by the employee within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of any employee assigned to this job. Nothing in this job description restricts management’s right to assign duties and responsibilities to this job at any time.At Batesville, we strive to build a diverse workforce through equal-opportunity employment that embraces and leverages the differences each individual has to offer. We are an Equal Employment Opportunity/ Affirmative Action Employer of minorities/females/disabled/veterans.