Driver Helper

Postal Center International; Brownsburg (IN); On-site; USD 25,000 - 35,000; Full time

Job summary

Postal Center International seeks a driver helper responsible for loading and unloading products, assisting drivers, and ensuring customer satisfaction. This role requires attention to detail, teamwork, and adherence to safety practices. Join a dynamic company committed to quality and client satisfaction.

Benefits

Health insurance

Dental and vision insurance

Paid time off (PTO) plus holidays

Opportunities for growth and development

Qualifications

• High school diploma required.
• Experience in warehousing or production preferred.
• Customer service experience is a plus.

Responsibilities

• Loading and unloading company products.
• Assisting drivers to find delivery locations.
• Compiling accurate delivery records and reports.
• Reporting delivery-related problems to senior staff.
• Communicating with clients to resolve complaints.

Skills

Attention to detail and quality control

Cooperative and team-oriented attitude

Ability to work in a fast-paced environment

Ability to read, write and comprehend simple instructions

Dependable and able to follow instructions

Professional appearance and strong work ethic

Education

High school diploma

Proven experience in warehousing, manufacturing, or production

Proven customer service experience is preferred

Job description

Job Summary:
The driver helper’s responsibilities include loading and unloading products by hand or by use of hand trucks, collecting all rejected products upon approval by customer service, and ensuring that the delivery vehicle is always clean. The driver helper is responsible for building and maintaining solid inter-departmental relationships to ensure effective communication. The driver helper must follow all company safety practices. The driver helper will effectively engage with clients and customers to ensure that their expectations are met.

Duties / Responsibilities:

• Loading and unloading company products.
• Assisting drivers to find delivery locations.
• Compiling accurate delivery records and reports.
• Reporting all delivery-related problems to senior staff.
• Effectively communicating with clients and customers to resolve complaints.
• Liaising with the main office or the warehouse logistics team to notify the driver of any changes to daily routes.
• Assisting with the unloading of the delivery vehicle at the end of each shift.
• Obtaining clients’ and customers’ signatures as an acknowledgment of having received the delivered products.
• Ensuring that all safety policies and procedures are adhered to.
• General warehouse and other duties as assigned.

Required Skills/Abilities:

• Attention to detail and quality control
• Cooperative and team-oriented attitude
• Ability to work in a fast - paced environment
• Ability to read, write and comprehend simple instructions
• Must be dependable, able to follow instructions and respond to management direction.
• Must always present a professional appearance and possess a strong work ethic.

Education and Experience:

• High school diploma
• Proven experience working in warehousing, manufacturing, or production.
• Proven customer service experience is preferred.

ABOUT PCI

Founded in 1984, Postal Center International (PCI) is a leading innovative mail, print, fulfillment, signs, promotional, packaging, and creative marketing solutions partner. With four decades of industry experience, PCI has built a strong team of subject-matter experts and a reputation for delivering client-centric, cutting-edge solutions nationwide. Our commitment to quality and client satisfaction drives everything we do, making PCI a trusted partner for reputable businesses in the marketplace. Our company’s family of brands employs over 600 associates across its headquarters in the Southeast (FL) and its facilities in the Southwest (TX), Northeast (NE), and Midwest (IN). Boasting a national footprint of over 600k square feet, PCI has annual sales of over $500 million. We proudly serve enterprise clients in diverse industries such as banking, finance, healthcare, insurance, hospitality, and government, ensuring top-tier solutions backed by extensive compliance, security, sustainability, and quality certifications. Yes, we are growing at the speed of business!

WHY PCI

Joining PCI’s Powerhouse team means becoming part of not only a client-centric, but a people-centric company celebrated for its innovation, growth, and commitment to excellence. Our supportive teams and dynamic culture create an environment where everyone can thrive. Recognized for our culture, we not only lead in our industry but also invest in our people, making PCI a place where your career can advance. As a private- and minority-owned company, we pride ourselves on a diverse workforce that brings together a wealth of perspectives and talents, fostering a culture of collaboration and inclusivity. Our commitment to sustainability is evidenced by our Sustainability & Green Visionary Award, highlighting our dedication to green practices. At PCI, we offer stability and growth opportunities, ensuring our employees feel secure and valued. Our accolades, including the South Florida Business Journal’s Business of the Year Award and recognition on its Fastest Growing Companies List, reflect our thriving success and progressive work environment.

Postal Center International and Original Impressions, LLC offer a comprehensive benefits package including competitive pay, health insurance, dental and vision insurance, short- and long-term disability benefits, paid time off (PTO) plus holidays and birthday day off, wellness policy, volunteering hours, opportunities for growth and development, and more. Actual pay will be adjusted based on an individual's skills, experience, education, location, and other job-related factors permitted by law. Total compensation may also include additional forms of incentives.

Postal Center International and Original Impressions, LLC are equal opportunity employers that are committed to diversity and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law. Discrimination, harassment, and retaliation based on these factors are strictly prohibited in all aspects of employment.

By completing this application you certify that the information provided is truthful and accurate. You understand that providing false or misleading information will be the basis for rejection of your application, or if employment commences, immediate termination. You authorize PCI/OI to contact former employers and educational organizations regarding your employment history and education. You authorize former employers and educational organizations to communicate information fully and freely regarding your previous employment, attendance, and grades.
The statements above are intended to describe the general nature of the work and should not be construed as an exhaustive list of responsibilities, duties, and skills required to perform the role successfully.

You have carefully read the above certification and understand and agree to its terms and conditions.