Driver Ed Trn School Compl Officer

State of North Carolina; North Carolina; Remote; USD 53,000 - 92,000; Full time

Job summary

State of North Carolina seeks a Commercial Driver Training School Compliance Officer (DETSCO) to oversee private training schools and instructors, enforcing Article 14 of Chapter 20 and 19A NCAC 03I regulations.

The role requires managing inspections, curriculum development, and compliance activities across the eastern NC region, with options for satellite or remote work. Bachelor's degree with relevant experience is required.

Qualifications

• Excellent customer service skills.
• Exceptional organizational skills.
• Time management skills.
• Excellent communication and public relations skills.
• Decision making / analytical skills.
• Experience with planning, organizing, and coordinating various activities.
• Independent work ethic.

Responsibilities

• Oversee operations in the Eastern Part of North Carolina, including satellite/remote locations.
• Administer driver education trainer programs and inspect commercial driver training schools.
• Develop/update curriculum in response to laws and regulations.
• Conduct required instructor courses online or in person.

Skills

Customer service

Organizational skills

Time management

Communication/public relations

Decision making/analytical

Planning/coordination

Independent work ethic

Education

Bachelor’s degree

3 years relevant experience

Tools

Microsoft applications

Job description

Agency

Dept of Transportation

Division

Division of Motor Vehicles

Job Classification Title

Program Coordinator IV (NS)

Position Number

65044137

Grade

NC14

About Us

It’s the mission of the NC Department of Transportation to connect people, products and places safely and efficiently with customer focus, accountability, and environmental sensitivity to enhance the economy and vitality of North Carolina. We encourage you to consider joining NCDOT where our work not only serves the citizens of North Carolina but has an impact on our world through all modes of transportation.

Description of Work

This position will be responsible for operations in the Eastern Part of North Carolina with options to work out of a satellite or remote location. Physical office address is subject to change. The Driver Education Training School Compliance Officer (DETSCO) will oversee private-for profit non-commercial driver education businesses and instructors (named commercial driver training schools by Article 14 of Chapter 20). The selected candidate will serve as a resource for those entities, to meet the statutory requirements found in Article 14 of Chapter 20 of the North Carolina General Statutes, and enforce the regulations found in 19A NCAC 03I of the North Carolina Administrative Code.

Responsibilities

• Conduct Basic Driver Education Instructor Courses (online or in person) using the existing 80‑hour curriculum
• Develop new course curriculum or update existing materials as laws and regulations change
• Teach the Vision and Medical Screening Course required by G.S. 20-7(m)(1)
• Conduct the annual inspections required of existing commercial driver training school locations
• Conduct the inspections required before a new commercial driver training school location can open
• Conduct the classroom and in-car instructor observations required in 19A NCAC 03I .0500
• Conduct the facility and examiner inspections required of privatized road-testing organizations as allowed by G.S. 20-329
• Investigate complaints regarding commercial driver training schools and/or instructors
• Represent the Division at conferences and/or meetings regarding commercial driver training school activities
• Represent the Division at conferences and/or meetings regarding non-commercial driver education

The Commercial Driver Training School Compliance Officer must be able to comprehend legislative guidelines, laws, policies, and procedure manuals which govern the activities of the Division and the commercial driver training schools. The selected candidate will be required to respond spontaneously to questions regarding these subjects from commercial driver training school personnel, instructors, students, parents, Division staff, Legislative personnel, and other sources.

Required Qualifications

• Excellent customer service skills
• Exceptional organizational skills
• Time management skills
• Excellent communication and public relations skills
• Decision making / analytical skills
• Experience with planning, organizing, and coordinating various activities
• Independent work ethic

A qualified DETSCO should have experience with teaching and training abilities related to the policies and procedures in accordance with NC DMV, as well as possess a vast knowledge of fundamental non-commercial driver education principles, methods, practices, skills, laws, and regulations. The DETSCO may be required to supervisor/coordinate the activities of other employees. The DETSO must be able to respond to supervisor received and directions provided by their supervisor.

The program area for this position includes one or more of the following: working knowledge of non-commercial driver education laws and regulations and/or experience providing instruction online and in-person classroom settings,

Knowledge Skills and Abilities/Management Preferences

Salary Grade and Salary Range: NC 14/ $52,592.00-$92,036

Management prefers applicants with the following

• Experience analyzing and auditing information to make best practice decisions
• Experience providing instruction online and in-person classroom settings
• Knowledge of non-commercial driver education laws and regulations
• Experience preparing, writing, and delivering reports
• Experience with Microsoft applications

Minimum Education and Experience

Bachelor’s degree from an appropriately accredited institution and three (3) years of experience in the program related to the area of assignment; or an equivalent combination of education and experience.

EEO Statement

The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.