Driver

Regard Healthcare; Cummington (MA); On-site; USD 42,000 - 60,000; Full time

Job summary

Regard Healthcare in Massachusetts is seeking a Driver to transport patients throughout treatment, from pickup to discharge. You may make individual or group trips to central locations and must maintain a flexible schedule, working 365 days a year.

You will operate vehicles safely, handle patient pickups, ensure logs and inspections, communicate with teams, stay professional, and comply with safety and training requirements.

Qualifications

• Must have valid state-issued driver's license with a clean driving record for last 3 years.
• High school diploma or GED required.
• 1–3 years of driving experience preferred.
• First Aid/CPR certification required at time of hire.
• Must be at least 25 years old.
• Must be able to operate a smartphone to send updates.
• Must be insurable on our company vehicle liability insurance.
• Ability to read and interpret written information.
• Excellent communication and customer service skills.
• Curtious and professional demeanor and appearance.
• Flexible schedule, including on-call, nights and weekends.

Responsibilities

• Operate company vehicles in a safe and efficient manner.
• Pick-up and drop-off patients at airports or other locations (Trips may require up to 10 continuous hours round trip).
• Navigate to various locations in all weather conditions; reroute as needed.
• Transport clients during treatment to locations based on program requirements.
• Maintain vehicle cleanliness, inspections, and patient transportation logs daily.
• Greet patients professionally and de-escalate when needed.
• Ensure safety regulations are met and vehicle is equipped with safety kit.
• Communicate with cross-functional teams to send updates regarding patient status.
• Complete required trainings and assessments as assigned.
• Uphold brand values; foster integrity and teamwork.
• Other duties as assigned.

Skills

Communication skills

Customer service

Reading & writing info

Minimal supervision

Flexible schedule

Education

High school diploma/GED

Job description

As a Driver you’ll be responsible for the transportation of our patients throughout the duration of treatment, from initial pickup point until the time of discharge. This may include individual or group trips to central locations for outings such as appointments and meetings. This job requires a flexible schedule, as our facilities accept patients at any hour, 365 days a year.

Priority Responsibilities Include:

• Operate company vehicles in a safe and efficient manner
• Pick-up and drop-off patients at airports or other locations (Trips may require up to 10 continuous hours round trip)
• Navigate to various locations, in all weather conditions, and be quick to reroute through unexpected circumstances as needed
• Transport clients during treatment to any of a number of locations based on program requirements, clinical or medical need
• Maintain vehicle cleanliness, accurate inspections, and patient transportation logs daily
• Exhibit positive and professional demeanor when greeting and interacting with patients; practice de-escalation tactics as needed
• Ensure safety regulations are met and vehicle is equipped with required safety kit
• Communicate with cross-functional teams to send updates regarding patient status
• Complete required trainings and assessments as assigned
• Embody brand values by fostering a growth mindset, demanding integrity from self and others, setting higher standards and working together
• Other duties as assigned

Requirements:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must have valid state issued driver's license with clean driving record for minimum of last three years - no DUI’s, reckless driving charges in last 7 years
• High school diploma/GED required
• 1-3 years of driving experience preferred
• First Aid/CPR certification required at time of hire
• Must be at least 25 years of age
• Must be able to operate a smartphone to send mobile email updates
• Must be insurable on our company vehicle liability insurance
• Ability to read and interpret written information
• Must have outstanding communication and customer service skills
• Maintain courteous and professional behavior and appearance
• Ability to work with minimal supervision while maintaining high energy
• Flexibility with schedule, including availability to work on-call, nights and weekends

Physical Requirements:

• Ability to sit for long periods (5+ consecutive hours)
• Ability to stand, walk, reach, climb, balance, stoop, kneel, or crouch frequently
• Ability to frequently lift and carry up to 20 lbs. and occasionally lift and carry up to 50 lbs.