Driver

Bradford Health Services; Memphis (TN); On-site; USD 21,000 - 30,000; Full time

Job summary

Bradford Health Services in Memphis, TN seeks a Driver to transport patients throughout treatment, from pickup to discharge. The role requires a flexible schedule, including nights and weekends, with travel to central locations for appointments and outings.

The position emphasizes safe driving, professional patient interactions, and adherence to safety protocols. A valid driver's license, clean driving record, CPR/First Aid certification, and the ability to operate a smartphone are required.

Qualifications

• Must have excellent communication and customer service skills.
• Ability to read and interpret written information.
• Flexible schedule including on-call, nights and weekends.
• Must operate a smartphone to send mobile email updates.

Responsibilities

• Operate company vehicles safely and efficiently.
• Pick-up and drop-off patients at airports or other locations (up to 10 hours round-trip).
• Navigate to various locations in all weather and reroute as needed.
• Transport patients during treatment to different locations per program requirements.
• Maintain vehicle cleanliness, inspections, and transportation logs daily.
• Greet patients professionally and maintain courteous behavior; de-escalation when needed.
• Ensure safety regulations are followed and vehicle safety kit is present.
• Communicate with cross-functional teams about patient status updates.
• Complete trainings and assessments; uphold professional appearance.

Skills

Excellent communication

Customer service

Reading and interpreting written info

Flexible schedule

Smartphone updates

Education

High School Diploma or GED

CPR/First Aid certification

Valid driver’s license

Job description

OVERVIEW:

The Driver is responsible for the transportation of our patients throughout the duration of their treatment, from initial pickup point until the time of discharge. This may include individual or group trips to central locations for outings such as appointments and meetings. This job requires a flexible schedule, as our facility accepts patients 24 hours per day, 365 days per year.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Operate company vehicles in a safe and efficient manner.
• Pick-up and drop-off patients at airports or other locations, up to 10 hours round-trip
• Navigate to various locations, in all weather conditions, and be quick to reroute through unexpected circumstances, as needed.
• Transport patients during treatment to different locations based on program participation, clinical requirements, or medical necessity.
• Maintain vehicle cleanliness, accurate inspections, and patient transportation logs on a daily basis.
• Exhibit positive and professional demeanor when greeting and interacting with patients.
• Practice de-escalation tactics as needed.
• Ensure safety regulations are met and vehicle is equipped with required safety kit.
• Communicate with cross-functional teams regarding updates on patient status.
• Complete regular trainings and assessments as assigned.
• Maintain courteous and professional behavior and appearance.
• Other duties as assigned.

SUPERVISORY RESPONSIBILITIES:

• No direct supervisory responsibilities.

EDUCATION, EXPERIENCE and TRAINING:

• Valid state-issued driver's license required. Must have had a clean driving record for at least the past 3 years, and no DUI's or reckless driving charges in the past 7 years.
• High School Diploma or GED required.
• 1-3 years of driving experience preferred.
• Must be at least 25 years of age.
• Must have CPR/First Aid certification or be willing to get certified.
• Must be able to operate a smartphone to send mobile email updates.
• Must be insurable on company vehicle liability insurance.
• Ability to read and interpret written information.
• Must have outstanding communication and customer service skills.
• Ability to work with minimal supervision while maintaining high energy.
• Flexibility with schedule, including availability to work on-call, nights, and weekends.
• Must pass a pre-employment drug screen and criminal background check.

CERTIFICATES, LICENSES, REGISTRATIONS:

• Valid state-issued driver's license with clean driving record for at least the past 3 years, and no DUI's or reckless driving charges in the past 7 years.

PHYSICAL DEMANDS:

The physical Demands here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee is regularly required to sit for long periods (5+ consecutive hours).
• While performing the duties of this job, the employee must regularly lift and/or move up to 25 lbs. and occasionally lift and/or move up to 50 lbs.
• While performing the duties of this job, the employee is frequently required to stand, walk, reach, climb, balance, stoop, kneel, and/or crouch.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

• Travel Required.
• Work environment is climate controlled with regular exposure to outside weather conditions.