Drive-Thru Service Pro: Quick, Friendly Guest Care

Steak 'n Shake Sardis Rd N Charlotte; Forest Homes (NC); On-site; USD 24,000 - 32,000; Full time

Job summary

Steak 'n Shake Sardis Rd N Charlotte is seeking a drive-thru operator to efficiently sell and serve guests, manage the drive-thru window, and maintain cleanliness and safety standards. The role emphasizes rapid service within 3 minutes, accurate cash handling, and polite guest interactions.

The position requires physical stamina, good vision and hearing, and the ability to work shift hours while delivering consistent customer service and adherence to company policy.

Qualifications

• Good vision and hearing are required.
• Manual dexterity and stamina for standing and lifting.
• Ability to count change and perform basic math.
• Ability to market the menu and handle guest requests.
• Ability to work shift hours and maintain composure under stress.

Responsibilities

• Sell and service drive-thru guests within 3 minutes or less.
• Operate the drive-thru window and cash register per policy.
• Maintain cleanliness, restocking, sanitation, and safety protocols.
• Handle guest complaints and ensure guest satisfaction.
• Follow company policies and safety standards.

Skills

Vision

Hearing

Manual dexterity

Stamina

Cash handling

Teamwork

Shift work

Menu knowledge

Customer service

Job description

Steak 'n Shake Sardis Rd N Charlotte is seeking a drive-thru operator to efficiently sell and serve guests, manage the drive-thru window, and maintain cleanliness and safety standards. The role emphasizes rapid service within 3 minutes, accurate cash handling, and polite guest interactions.

The position requires physical stamina, good vision and hearing, and the ability to work shift hours while delivering consistent customer service and adherence to company policy.