Drive-Thru Manager - Flexible Schedule & Growth

Chick-fil-A; Rockville (MD); On-site; USD 52,000 - 64,000; Full time

Benefits offered by this job

Flexible schedule

Health, dental, vision insurance

401k matching and mileage

Employee discounts and paid training

Leadership development

Scholarship opportunities

Performance-based raises

Job summary

Chick-fil-A Research Row in Rockville, MD is hiring a Drive Thru Manager to lead a fast-paced, service-driven team. You will oversee drive-thru operations, coaching staff, and ensuring top-notch customer experience while maintaining food quality.

We offer flexible hours, paid time off, health benefits, 401k, and opportunities for growth in a positive, people-focused culture. Minimum 2 years restaurant management experience and a food handler's license are required.

Qualifications

• Minimum 2 years of restaurant management experience in a high-volume, fast-paced environment.
• Food handler's license required.
• Physical ability to lift 40-60 pounds regularly.
• Ability to manage change and motivate a team.

Responsibilities

• Lead and manage drive-thru operations to safeguard financial success and customer satisfaction
• Ensure all team members understand procedures, expectations, and goals
• Conduct team huddles to communicate goals and boost morale
• Maintain cleanliness of window, register area, headset area, iPOS, and iPads
• Control food, labor, and paper costs effectively
• Ensure safety and security standards are upheld
• Drive sales growth by increasing cars served per hour
• Work flexible hours including mornings and evenings

Skills

Leadership

Customer service

Communication

Multi-tasking

Business acumen

Decision making

Team motivation

Problem solving

Education

Associate Degree

Bachelor's Degree

Equivalent experience

Job description

Chick-fil-A Research Row in Rockville, MD is hiring a Drive Thru Manager to lead a fast-paced, service-driven team. You will oversee drive-thru operations, coaching staff, and ensuring top-notch customer experience while maintaining food quality.

We offer flexible hours, paid time off, health benefits, 401k, and opportunities for growth in a positive, people-focused culture. Minimum 2 years restaurant management experience and a food handler's license are required.