Drive-Thru Cannabis Concierge

Mint Cannabis; Mesa (AZ); On-site; USD 20,000 - 29,000; Full time

Job summary

Mint Cannabis in Tempe, AZ seeks a Drive-Thru Support teammate to deliver fast, accurate service in a cannabis retail setting. You will fulfill drive-thru orders, assist with online pickups, and help maintain compliance while delivering a welcoming experience to customers.

The role requires 21+ age, AZ credentialing, and experience in retail or customer service. You will operate the POS system, handle payments, and support multiple store functions to ensure smooth daily operations.

Qualifications

• Must be at least 21 years of age.
• Facility Agent Card per AZ regulations.
• 1+ year of retail/customer service experience preferred.
• Knowledge of medical cannabis and consumption methods.
• Familiarity with AZ cannabis products and transaction limits.
• Understanding of state cannabis regulations and dispensary compliance.
• Ability to operate POS systems and basic software.
• Strong communication and customer service skills.
• Dependable, punctual, able to work under pressure in a fast-paced retail setting.

Responsibilities

• Fulfill consumer drive-thru orders and online pickups.
• Handle drive-thru go backs.
• May assist outside to collect names and prepare orders during high traffic.
• Greet, check in consumers, verify status, report allotments in POS.
• Provide cannabis education and guidance to consumers.
• Assist customers in selecting products efficiently and compliantly.
• Process orders and handle payments with high accuracy in POS.
• Operate, maintain, and close cash register with reconciliation and deposits.
• Maintain a clean, organized, professional environment for customers and coworkers.
• Support other departments as needed (administration/packaging).
• Assist with daily operational needs including restocking and compliance support.

Skills

Customer service

POS experience

Communication

Punctuality

Teamwork

Education

High school diploma or equivalent

Tools

POS software

Job description

Mint Cannabis in Tempe, AZ seeks a Drive-Thru Support teammate to deliver fast, accurate service in a cannabis retail setting. You will fulfill drive-thru orders, assist with online pickups, and help maintain compliance while delivering a welcoming experience to customers.

The role requires 21+ age, AZ credentialing, and experience in retail or customer service. You will operate the POS system, handle payments, and support multiple store functions to ensure smooth daily operations.