Drive Thru Ambassador - Elkhart - PT

Goodwill Industries Group; Elkhart (IN); On-site; USD 13,000 - 18,000; Part time

Job summary

Goodwill Industries Group in Elkhart, IN is seeking a Part-Time Store Associate to greet donors, assist with unloading donations, and help sort and price items for resale. You'll maintain a clean, organized donation area, follow safety procedures, document intake, and work with teammates to support smooth store operations in a fast-paced retail environment.

This position offers flexible hours and a friendly team focused on delivering excellent customer service, upholding Goodwill's mission to

Qualifications

• Authorized to work in the United States.
• Flexible availability.
• Able to frequently lift up to 50 lbs.
• Able to learn and apply donation policies.

Responsibilities

• Greet donors warmly and assist with unloading donations.
• Receive, inspect, sort, and price donated items per guidelines.
• Follow safety protocols to maintain a secure work environment.
• Keep the donation area clean, organized, and hazard-free.
• Document donation intake and report discrepancies to management.
• Collaborate with team members to support store operations.

Skills

Customer service

Attention to detail

Teamwork

Safety awareness

Communication

Job description

Job Location: Store - Elkhart North - Elkhart, IN 46514 Position Type: Part Time Education Level: None Salary Range: $11.00 Hourly Travel Percentage: None Job Shift: Day Job Category: Retail

Job Objective: To provide exceptional customer service by efficiently receiving, sorting, and pricing donations while maintaining a friendly and organized donation area. Assist donors with unloading items, express appreciation, and support smooth operations in a fast-paced retail environment. This position reports to the Store Manager who evaluates performance annually. In addition, embodies the Goodwill Mission to: “Empower people to achieve their most abundant life” and upholds the Company Core Values of: Relentless Pursuit of Excellence, Customer-First Mindset, Humble Confidence, Passion for Mission, and Do the Right Thing.

Essential Job Functions:

• Greet donors warmly, provide assistance with unloading donations, and express appreciation to create a positive and welcoming experience.
• Receive, inspect, sort, and price donated items efficiently while following established guidelines to ensure quality, appropriate categorization, and readiness for resale.
• Follow all safety protocols and procedures to maintain a secure work environment, properly handling donations to prevent damage, accidents, or injuries.
• Keep the donation area clean, organized, and free of hazards, ensuring an efficient workflow and a professional appearance.
• Accurately document donation intake, maintain records as required, and report any discrepancies or concerns to management.
• Uphold Kaizen standards by continuously seeking ways to improve efficiency, organization, and workflow.
• Work collaboratively with team members and supervisors to support store operations, adapt to changing priorities, and contribute to a positive, team-oriented work environment.
• Other duties as assigned by supervisor.

QualificationsRequired Education and Skills:

• Excellent customer service skills with the ability to engage positively with donors, express gratitude, and create a welcoming experience.
• Friendly and approachable demeanor, demonstrating patience and professionalism in all interactions.
• Strong attention to detail when sorting, inspecting, and pricing donated items to ensure quality, proper categorization, and compliance with store guidelines.
• Ability to quickly learn and apply donation policies, including identifying acceptable and non-acceptable items.
• Basic understanding of safety protocols, including proper lifting techniques, hazard awareness, and workplace safety procedures to prevent injuries and ensure a secure environment.
• Ability to work efficiently in a fast-paced setting while maintaining accuracy and organization.
• Strong teamwork and communication skills to collaborate effectively with colleagues and supervisors.

Qualifications:

• Authorized to work in the United States.
• Flexible availability.
• Able to frequently bend, twist, reach above shoulder level, push and pull, crouch or stoop, kneel, repetitively use feet, and use head and neck in a twisting or static motion and to look up and/or down, and lift and/or move up to 50 lbs.
• Ability to safely operate material handling equipment, personal protective equipment (PPE), and light industrial machinery.