Drilling Operations Coordinator - Back-Office Dynamo

MAK Drilling; Grand Forks (ND); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Health insurance

Life insurance

Dental

Vision

Disability

Accident plans

401(k) with match

Paid time off

Holidays

Weekly pay

Job summary

MAK Drilling, the geotechnical drilling division of MAK Construction, is seeking a Drilling Operations Coordinator to run the drilling back office from Grand Forks. You will own the bid inbox, invoices, scheduling, and compliance, enabling the drilling manager to focus on field operations.

You do not need drilling experience; we will teach you, but hustle, organization, and fast learning are essential. Daily duties include bids, work orders, certifications, payroll inputs, and coordinating

Qualifications

• At least two to three years running an office or coordinating operations.
• This is not an entry-level seat.
• A go-getter who takes ownership and follows through without reminders.
• Comfortable on the phone with customers, field crews and engineers.
• Working knowledge of invoicing and receivables.
• Proficient in Excel and Microsoft 365; comfortable using AI tools daily.
• Able to manage another person.
• Valid driver's license and able to pass a background check.

Responsibilities

• Answer the drilling line and the bid inbox, route everything the same day, and send the drilling manager an end-of-day recap.
• Build bids from our template and price sheet, get pricing approval, and send them within two business days.
• Set up every awarded job: work order, boring plan, 811 locate ticket, crew packet, calendar and map.
• Keep customer W-9s, portals, purchase orders and certificates of insurance current.
• Keep the master rig and crew schedule and the crew rotation calendar, published weekly.
• Book lodging and travel, order parts and supplies, arrange equipment moves.
• Invoice within three business days of the field log closing, follow up at 30, 60 and 90 days, and tie out receivables weekly with our bookkeeping team.
• Review daily logs and roll up per diem, hours, footage and mileage for payroll.
• Keep driller and helper postings live, run first-pass screening calls, and run onboarding end to end: payroll, benefits, drug test, DOT file, devices and app access.
• Own DOT compliance: driver files, medical cards, drug and alcohol testing, inspections, IFTA, permits and registrations, plus a state-by-state checklist for every state we work in.
• Maintain the equipment register and maintenance tracker, keep the drilling SharePoint organized, and write down the processes as you build them.
• Manage the drilling admin with daily priorities and a weekly check-in.

Skills

Office coordination

Excel

Microsoft 365

Invoicing

Receivables

Phone communication

Team management

AI tools

Tools

AI tools

Job description

MAK Drilling, the geotechnical drilling division of MAK Construction, is seeking a Drilling Operations Coordinator to run the drilling back office from Grand Forks. You will own the bid inbox, invoices, scheduling, and compliance, enabling the drilling manager to focus on field operations.

You do not need drilling experience; we will teach you, but hustle, organization, and fast learning are essential. Daily duties include bids, work orders, certifications, payroll inputs, and coordinating