Draught Systems Technician

OSTTRA Group; The Colony (TX); On-site; USD 22,000 - 30,000; Full time

Job summary

OSTTRA Group is seeking a Utility Representative to maintain beverage lines for On-Premise accounts and document calls using the VIP KARMA App. The role involves cleaning lines, fixing pouring issues, and addressing draught problems across assigned accounts.

The position requires building strong customer relationships, adhering to line-cleaning standards, and communicating opportunities to sales staff. A Texas driver’s license and ability to work in a fast-paced environment are essential.

Qualifications

• High school diploma or GED required.
• Able to work in a fast-paced environment.
• Must be 18 years or older and have a Texas driver’s license with clean driving record.
• Excellent oral and written communication skills.

Responsibilities

• Build healthy business relationships and establish good communication with our customers.
• Maintain and clean draught lines serving Ben E. Keith products.
• Ensure line cleaning standards are met and PPE is used.
• Soak lines in caustic solution for 5–20 minutes and flush with cool water.
• Understand draught beer basics and troubleshoot systems as needed.
• Communicate opportunities or challenges to sales staff.
• Project a friendly, professional image and attend meetings as required.
• Keep company vehicle and equipment in safe, working condition.

Skills

Customer relations

Communication

Detail oriented

Multi-tasking

Education

High school diploma or GED

Tools

VIP KARMA App

Job description

OSTTRA Group is seeking a Utility Representative to maintain beverage lines for On-Premise accounts and document calls using the VIP KARMA App. The role involves cleaning lines, fixing pouring issues, and addressing draught problems across assigned accounts.

The position requires building strong customer relationships, adhering to line-cleaning standards, and communicating opportunities to sales staff. A Texas driver’s license and ability to work in a fast-paced environment are essential.