Draught Line Technician & Customer Relations

Ben E. Keith; The Colony, Northern (TX, KY); Hybrid; USD 35,000 - 55,000; Full time

Job summary

Ben E. Keith in The Colony, TX is seeking a Utility Representative to maintain beverage lines for On-Premise accounts.

You will clean lines, fix pouring issues, and document each call using the VIP KARMA App, ensuring compliance with company line cleaning standards. The role emphasizes building strong customer relationships, safe vehicle and equipment handling, and the ability to juggle multiple priorities.

Qualifications

• High school diploma or GED required.
• Ability to work in a fast-paced environment.
• Must read and understand draught and package code dates.
• Must read and write English.
• Must have a valid Texas driver’s license with clean driving record.

Responsibilities

• Maintain and clean customers’ draught lines serving Ben E. Keith products.
• Document calls using the VIP KARMA App.
• Build healthy business relationships with customers and communicate opportunities.
• Install and troubleshoot draught systems as required.
• Ensure line cleaning standards are met and PPE is used.
• Ensure company equipment and vehicle are kept clean and safe.
• Perform other duties as assigned.
• Assist with special event activity in assigned territory.

Skills

Customer service

Communication

Attention to detail

Team player

English proficiency

Education

High school diploma or GED

Job description

Ben E. Keith in The Colony, TX is seeking a Utility Representative to maintain beverage lines for On-Premise accounts.

You will clean lines, fix pouring issues, and document each call using the VIP KARMA App, ensuring compliance with company line cleaning standards. The role emphasizes building strong customer relationships, safe vehicle and equipment handling, and the ability to juggle multiple priorities.