Drain Technician

Service One; Dubuque (IA); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Health coverage

Life/AD&D and disability insurance

401(k) with employer match

Paid time off and holidays

Tuition reimbursement

Job summary

ServiceOne is hiring a Drain Technician to diagnose and repair drain issues in residential plumbing systems. You will provide clear, professional recommendations to customers and ensure satisfaction while following safety policies. The role requires a valid driver’s license and strong problem-solving abilities.

You will join a team that values teamwork and a commitment to quality service, with opportunities for training and professional growth in a supportive environment.

Qualifications

• High school diploma or equivalent required.
• Experience in drain cleaning or plumbing preferred.
• Valid driver’s license with clean driving record.
• Strong problem-solving and attention to detail.
• Excellent communication and customer service skills.

Responsibilities

• Diagnose and repair drain issues in residential plumbing systems.
• Provide customers with clear, professional recommendations and solutions.
• Deliver exceptional customer service and ensure customer satisfaction.
• Follow all safety policies and procedures to maintain a safe work environment.
• Perform other duties as assigned.

Skills

Drain cleaning

Plumbing experience

Valid driver's license

Customer service

Communication skills

Education

High school diploma or equivalent

Job description

Overview

Drain Technician

At ServiceOne and Holt, we believe great work starts with great people. We know our success is powered by the people behind the tools. We focus on creating a culture built on teamwork, trust and pride in a job well done. We work hard and have fun doing it. If you’re looking for more than just a job punching a clock and want to be part of a team delivering top notch comfort to our customers Holt is looking for motivated, positive team players to join our team!

Responsibilities:

• Diagnose and repair drain issues in residential plumbing systems.
• Provide customers with clear, professional recommendations and solutions.
• Deliver exceptional customer service and ensure customer satisfaction.
• Follow all safety policies and procedures to maintain a safe work environment.
• Other duties as assigned.

What You Will Bring:

• High school diploma or equivalent.
• Previous drain cleaning or plumbing experience.
• Valid driver's license and clean driving record.
• Strong problem-solving skills and attention to detail.
• Excellent communication and customer service skills.

Physical Requirements:

• Ability to lift and carry up to 50 pounds.
• Ability to work in confined spaces (e.g., attics, crawl spaces, basements).
• Prolonged periods of standing, kneeling, and bending.
• Ability to work at heights (e.g., ladders, elevated plat forms).
• Manual dexterity to handle electrical tools and equipment.
• Ability to work in various weather conditions when performing outdoor installations.

Benefits:

• Health Coverage: Employer-paid medical, dental, and vision plan options
• Insurance: Life, AD&D, and long-term disability included; optional short-term and gap coverage
• Savings Accounts: FSA and HSA contribution options
• Retirement: 401(k) available upon hire with employer match; Traditional and Roth options
• Sign on Bonuses to those who qualify!

Time Off & Perks:

• Paid time off and holidays
• Paid parental leave

Growth and Training Opportunities:

• Tuition Reimbursement
• On-going training and development

Requirements:

• Valid Driver’s License (required)
• To be considered for employment, all candidates must successfully complete our screening process, which includes assessments, interviews, background checks, and drug screens.

Holt is an equal opportunity employer. We encourage applications from candidates of all backgrounds and experiences.