Drain Technician — Flexible Shifts + Training & Growth

TurnPoint Services; Lexington (KY); On-site; USD 26,000 - 34,000; Full time

Benefits offered by this job

Health insurance

401(k) plan with company match

Paid time off

Holiday pay

Job summary

Dauenhauer Plumbing, Heating & Air, part of TurnPoint Services, seeks a Drain Technician to diagnose, clean, and repair residential and commercial drain systems. This hands-on role rewards problem-solving and excellent customer service in Kentucky.

You’ll use cable machines, jetters, and cameras, perform safety-compliant work, and document service tickets. Pay is $19.00–$25.00 per hour, with a training period raise, shift differentials, and full-time schedules.

Qualifications

• Minimum 1 year of drain cleaning, service, or related plumbing experience.
• Valid driver's license with clean driving record; plumbing apprentice license a plus.
• Knowledge of drain cleaning equipment (cable, jetter, camera systems); basic plumbing knowledge.
• Excellent communication and ability to explain findings clearly.
• Ability to lift 50+ lbs, work in confined spaces, and perform physical labor.
• Willing to work evenings, weekends, or participate in on-call rotation.

Responsibilities

• Diagnostics & Repair: Locate, diagnose, and clear drain and sewer blockages using cable machines, jetters, or camera systems.
• Video Inspection: Operate sewer cameras and locators to identify line issues such as root intrusion, breaks, or grade problems.
• Repair Recommendations: Provide professional assessments and explain repair options (spot repairs, trenchless, excavation, or replacements).
• Preventive Maintenance: Perform scheduled cleanings and maintenance for recurring problem drains.
• Customer Service: Communicate clearly with customers about findings, solutions, and pricing; ensure all work is completed to satisfaction.
• Documentation: Complete service tickets accurately with photos, videos, and detailed notes in the field software system.
• Safety & Compliance: Follow OSHA and company safety protocols, PPE standards, and proper chemical handling procedures.
• Teamwork: Coordinate with supervisors, dispatch, and plumbers for complex repairs or follow-up work.

Skills

Drain cleaning

Customer service

Licensing/Driver

Physical stamina

On-call flexibility

Education

Plumbing apprentice license a plus

Tools

Drain cleaning equipment (cable/jetter/camera)

Job description

Dauenhauer Plumbing, Heating & Air, part of TurnPoint Services, seeks a Drain Technician to diagnose, clean, and repair residential and commercial drain systems. This hands-on role rewards problem-solving and excellent customer service in Kentucky.

You’ll use cable machines, jetters, and cameras, perform safety-compliant work, and document service tickets. Pay is $19.00–$25.00 per hour, with a training period raise, shift differentials, and full-time schedules.