Drain Technician

Sila; White Lake (WI); On-site; USD 30,000 - 47,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid time off

Job summary

Carter's Plumbing, Heating & Cooling in White Lake, MI seeks a skilled drain technician to perform residential drain cleaning, camera inspections, and assist with repairs. You will diagnose issues, educate homeowners on options, and support larger rehabilitation projects with a customer-first approach.

Expect a fully equipped company truck, year-round full-time work, and competitive hourly pay with incentives.

Qualifications

• 2+ years of professional drain cleaning experience preferred.

Responsibilities

• Perform residential drain cleaning, high-pressure water jetting, and mechanical descaling.
• Conduct sewer camera inspections to diagnose drain and sewer issues.
• Educate homeowners on repair options and preventative maintenance.
• Identify opportunities for drain restoration and rehabilitation services.
• Partner with the sales team on larger drain and sewer rehabilitation projects.
• Maintain a clean, organized, and fully stocked company vehicle.
• Deliver outstanding customer service on every call.

Skills

Drain cleaning experience

Cable machine operation

Sewer camera inspections

Customer service

Valid driver's license

Problem diagnosis

Communication skills

Tools

Cable machines

High-pressure water jetters

Job description

Carter's Plumbing, Heating & Cooling | White Lake, MI

About Carter's Plumbing, Heating & Cooling

At Carter's Plumbing, Heating & Cooling, our mission is simple: Growing Together as a Team to Serve Every Customer with Excellence—and have fun doing it. We are committed to providing exceptional service to our customers while creating a positive, team-oriented environment where employees can grow and succeed.

What You'll Do

• Perform residential drain cleaning, high-pressure water jetting, and mechanical descaling.
• Conduct sewer camera inspections to accurately diagnose drain and sewer issues.
• Educate homeowners on repair options and preventative maintenance.
• Identify opportunities for drain restoration and rehabilitation services.
• Partner with the sales team on larger drain and sewer rehabilitation projects.
• Maintain a clean, organized, and fully stocked company vehicle.
• Deliver outstanding customer service on every call.

What We're Looking For

• 2+ years of professional drain cleaning experience preferred.
• Experience operating cable machines, sectional machines, and high-pressure water jetters.
• Experience clearing kitchen, bathroom, main sewer, floor drain, and laundry stoppages.
• Experience with sewer camera inspections and locating defects.
• Ability to diagnose the cause of a stoppage rather than simply clear the blockage.
• Experience identifying opportunities for sewer repair, replacement, hydro jetting.
• Basic understanding of residential plumbing systems and drain/waste/vent systems.
• Comfortable working in crawl spaces, basements, attics, and other difficult environments.
• Able to safely operate and maintain drain-cleaning equipment.
• Valid driver's license and acceptable driving record.
• Strong customer-service and communication skills.
• Ability to explain findings to homeowners and present repair options professionally

Why Carter's Plumbing, Heating & Cooling?

• Competitive hourly pay plus performance incentives
• Year-round, full-time work
• Fully equipped company truck
• Health, dental, and vision insurance
• Paid Time Off and paid holidaysOngoing training and career advancement
• Opportunity to expand your skills in pipe rehabilitation and advanced drain services
• Supportive team culture that values professionalism, craftsmanship, and doing the job right

If you're ready to grow your career with one of the premier home service companies in the White Lake area, we'd love to hear from you.