Drain Technician

ASI Hastings; San Diego (CA); On-site; USD 75,000 - 100,000; Full time

Benefits offered by this job

Medical, dental, vision, and life insurance

401(k) with discretionary match

Paid vacation and holidays

Fully equipped company truck

Company-provided iPhone and iPad

Job summary

A plumbing services company in San Diego is seeking a Drain Technician to diagnose and address drain and sewer issues. Responsibilities include performing drain clearing services, guiding customers on repairs, and collaborating with team members. Ideal candidates possess extensive knowledge of sewer systems and strong communication skills. Benefits include competitive pay, medical insurance, a company truck, and more. Join a team dedicated to delivering high-quality service and solutions.

Qualifications

• Extensive knowledge of sewer systems.
• Strong verbal and written communication skills.
• Ability to evaluate team performance and provide coaching.
• Strong diagnostic and analytical skills.
• Ability to perform under pressure and meet deadlines.
• Effective communication with customers and team members.

Responsibilities

• Perform drain clearing services and assess plumbing systems.
• Guide homeowners on sewer line repairs.
• Maintain clean and organized work areas.
• Collaborate with Camera Technician and other team members.
• Demonstrate knowledge of sewer systems and repairs.
• Follow safety practices in the field.

Skills

Knowledge of sewer systems

Strong communication skills

Diagnostic and analytical skills

Leadership and coaching

Ability to perform under pressure

Education

High school diploma or GED

Additional training in plumbing

Tools

Standard plumbing tools

Job description

We are looking for our next Drain Technician!

Our Drain Technicians are responsible for identifying and diagnosing drain and sewer piping issues, restoring proper flow, and advising customers on next steps. This includes recommending a Camera Technician for a comprehensive camera inspection of the main sewer line. Drain Technicians are expected to deliver high-quality work, complete jobs on time, and adhere to customer agreements and local plumbing codes.

Duties and Responsibilities

• Perform drain clearing services and provide detailed assessments of plumbing systems.


• Guide homeowners on next steps for permanent sewer line repairs.


• Maintain efficiency while keeping work areas clean, organized, and presentable.


• Collaborate with the Camera Technician, Dispatch, and Sewer Supervisor to deliver customer solutions.


• Represent the company professionally and demonstrate its core ethics.


• Maintain a strong customer focus and communicate effectively and politely.


• Work as part of a team, supporting managers and other departments as needed.


• Attend and actively participate in department meetings.


• Demonstrate knowledge of sewer systems, repairs, and installations using appropriate tools and equipment.


• Exhibit strong technical writing skills with a focus on accuracy, clarity, and quality.


• Follow safety practices and procedures, promptly reporting any violations to the Sewer Supervisor.

Qualifications and Requirements

• Extensive knowledge of sewer systems.


• Strong verbal and written communication skills.


• Ability to evaluate team performance, provide field coaching, and ensure job quality.


• Strong diagnostic and analytical skills.


• Ability to perform under pressure and meet deadlines.


• Effective communication with customers, team members, dispatch, and management.


• High school diploma or GED; additional training or education in plumbing is preferred.


• Comprehensive understanding of plumbing systems, repairs, and installations.


• Ability to read, write, and communicate effectively with customers, coworkers, and supervisors.


• Proficiency in using standard plumbing tools, machinery, and equipment.


• Competitive pay with bonus and commission opportunities.


• Medical, dental, vision, and life insurance.


• 401(k) with discretionary match.


• Paid vacation and holidays.


• Fully equipped company truck with parts, equipment, and gas card.


• Company-provided iPhone and iPad.

Works in field environments across residential job sites, climbing ladders and navigating uneven surfaces. Regularly works in confined spaces and moves materials up to 50 pounds. Operates hand and power tools and vehicles. Must be able to see, hear, and exchange accurate information with customers and team members. Regular exposure to outdoor weather, noise, and dust. Reasonable accommodations may be made to perform essential functions.

Apply today

Pay Range

$75,000 - $100,000 USD

About ASI

Ken and Phil Justo, along with their families and dedicated team members, have been working to make San Diego a better place since acquiring Hastings Appliance Repair in the 1980s. Since then, ASI Hastings Inc. has been committed to doing what’s right for its clients. They established the company’s core values, which are embraced by each member of the \"White Glove\" team: Trust, Safety, Quality, Respect, Integrity, Cleanliness, and Communication.

We are an equal-opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic outlined by federal, state, or local laws. Additionally, we will consider all qualified applicants for employment, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the California Fair Chance Act and the San Diego Fair Chance Ordinance.