Drain Technician

Hoffmann Brothers, LLC; Missouri; On-site; USD 42,000 - 70,000; Full time

Benefits offered by this job

Company Vehicle

3 Weeks PTO + 9 Paid Holidays

10% 401K Match

Free Medical, Dental and Vision

Job summary

Hoffmann Brothers, LLC in St. Louis, MO, seeks an experienced Drain Professional to operate drain cleaning and hydro jetting equipment, install and remove water heaters, and service fixtures in residential, commercial, and industrial settings.

Ideal candidates bring 2+ years of hands-on experience, strong safety practices, and excellent customer service, with the ability to communicate clearly and work with various tools on demanding jobs.

Qualifications

• 2+ years of relevant work experience
• Experience working with hand and power tools
• Experience with drain cleaning equipment
• All employees must consider safety as their primary job; OSHA knowledge is required as applicable.

Responsibilities

• Operate drain cleaning equipment and hydro jetting tools.
• Dig, cut, and drill holes in walls or floors to install pipes.
• Measure, cut, thread, and assemble new pipe; install in hangers or supports.
• Diagnose and repair toilets, fixtures, sump pumps.
• Communicate clearly with customers about work status throughout the service.
• Adjust communication to provide the best customer experience possible.
• Create detailed job notes in the customer’s account for future reference.
• Share knowledge with coworkers in meetings and one-to-one interactions.
• Suggest process improvements to improve efficiency and effectiveness.

Skills

Relevant work experience

Hand and power tools proficiency

Drain cleaning equipment experience

Safety compliance (OSHA)

Tools

Drain cleaning equipment

Jack hammer

Rotary hammer

Job description

At Hoffmann Brothers, we stand committed to our mission of Improving Life in Every Home – our customers, our employees, and the communities in which we live and serve. For over 40 years, we have been an industry leader in HVAC, plumbing, electrical, and appliance repair for residential and commercial properties in St. Louis - and now in Nashville, TN! Recipient of multiple Top Workplace and industry awards, we believe in taking the best care of our employees, and they will take the best care of our customers.

At Hoffmann Brothers, your career growth is important to us. Whether you are new to the trades wanting to take advantage of our free trade training programs, or a career professional looking to cultivate your craft or leadership skills, we have a path for you!

We offer a variety of benefits to all of our employees, which include:

• Competitive Pay
• Free Medical, Dental and Vision Family Coverage
• 3 Weeks PTO + 9 Paid Company Holidays
• 10% 401K Match
• Company Vehicle
• Great Work Environment and Healthy Work/Life Balance
• Paid Training and Leadership Development Programs
• Endless Opportunities for Advancement
• …and so much more

Summary of Job: We are looking for an experiencedDrain Professional in St. Louisto operate drain cleaning equipment, hydro jetting equipment, install and remove water heaters, work on various fixtures including toilets, sump pumps, etc., and ability to work with various tools in residential, commercial, and industrial buildings. Ideal candidates possess superior customer service skills, are great problem solvers and thrive in a challenging environment.

Essential Duties and Responsibilities:

• Operate drain cleaning equipment
• Utilize a jack hammer, rotary hammer, shovels, etc. for the use of exaction for repairs
• Digging/cutting/drilling holes in walls or floors to accommodate the passage of pipe
• Measuring, cutting, threading and assembling new pipe, placing the assembled pipe in hangers or other supports
• Diagnose and repair toilets, simple fixtures, sump pumps
• Ability to communicate with customers in a clear, confident manner throughout the entire service so that they are aware what is going on inside their home/business
• Ability to adjust your communications to provide the best customer experience possible
• Ability to create detailed job notes in the customer’s account for future reference
• Ability to both teach and learn by sharing thoughts/experiences with your coworkers in meetings and in one-to-one interactions
• Willingness to try new ideas and recommend process improvements to your manager with the objective of improving efficiency/effectiveness
• Frequent communication with dispatchers so that they know the status of each job for scheduling purposes
• The ability to maintain a clean and organized workspace both in a customer’s property and your company vehicle
• The ability to work safely and the motivation to help ensure that those you work with are working in a safe manner

Qualifications:

• 2+ years of relevant work experience
• Experience working with hand and power tools
• Experience with drain cleaning equipment
• All employees of Hoffmann Brothers must consider safety as their primary job. General knowledge of safe working practices and federal/state OSHA requirements is required as applicable.

Physical Demands/Working Conditions:

To adequately perform the duties of this job, the employee is regularly and routinely required to sit, stand, walk, kneel, squat, stoop hands to finger, handle controls; hear, and talk. The employee frequently is required to reach with hands and arms. The employee must be able to climb ladders, work in hot and cold environments, and work in small crawl spaces. The employee must regularly lift and/or move 50lbs and up. Specific vision abilities required by this job include close vision and the ability to adjust focus.

The work environment can vary depending on the season and scope of work – employees are required to work outdoors throughout the seasons. The work environment will subject employees to continual interruptions and changing priorities. Effective, consistent, and constant communication with customers, vendors, co-workers, and others is required.

Hoffmann Brothers is an Equal Opportunity Employer