Drain Technician

Hoffmann Brothers, LLC; Earth City (MO); On-site; USD 52,000 - 72,000; Full time

Benefits offered by this job

Competitive Pay

Free Medical, Dental and Vision Family

3 Weeks PTO + 9 Paid Holidays

10% 401K Match

Company Vehicle

Great Work Environment and Work/Life-B

Paid Training and Leadership Programs

Opportunities for Advancement

Job summary

Hoffmann Brothers, LLC is seeking an experienced Drain Professional in St. Louis to operate drain cleaning and hydro jetting equipment, install and remove water heaters, and service fixtures in residential, commercial, and industrial settings.

You will communicate clearly with customers and contribute to a high-quality service experience. Qualified candidates have 2+ years of drain service experience, familiarity with hand/power tools, and a strong safety mindset.

Qualifications

• 2+ years of relevant work experience.
• Experience with hand and power tools and drain-cleaning equipment.
• Safety knowledge per OSHA requirements as applicable.

Responsibilities

• Operate drain cleaning equipment.
• Install and remove water heaters and service fixtures.
• Diagnose and repair toilets and sump pumps.
• Maintain clear, confident communication with customers.
• Keep workspace clean and organized; document notes.

Skills

Customer service

Problem solving

Safety awareness

Tools

Drain cleaning equipment

Hand and power tools

Job description

At Hoffmann Brothers, we stand committed to our mission of Improving Life in Every Home – our customers, our employees, and the communities in which we live and serve. For over 40 years, we have been an industry leader in HVAC, plumbing, electrical, and appliance repair for residential and commercial properties in St. Louis - and now in Nashville, TN! Recipient of multiple Top Workplace and industry awards, we believe in taking the best care of our employees, and they will take the best care of our customers.

At Hoffmann Brothers, your career growth is important to us. Whether you are new to the trades wanting to take advantage of our free trade training programs, or a career professional looking to cultivate your craft or leadership skills, we have a path for you!

We offer a variety of benefits to all of our employees, which include:

• Competitive Pay
• Free Medical, Dental and Vision Family Coverage
• 3 Weeks PTO + 9 Paid Company Holidays
• 10% 401K Match
• Company Vehicle
• Great Work Environment and Healthy Work/Life Balance
• Paid Training and Leadership Development Programs
• Endless Opportunities for Advancement
• …and so much more

Summary of Job: We are looking for an experiencedDrain Professional in St. Louisto operate drain cleaning equipment, hydro jetting equipment, install and remove water heaters, work on various fixtures including toilets, sump pumps, etc., and ability to work with various tools in residential, commercial, and industrial buildings. Ideal candidates possess superior customer service skills, are great problem solvers and thrive in a challenging environment.

Essential Duties and Responsibilities:

• Operate drain cleaning equipment
• Utilize a jack hammer, rotary hammer, shovels, etc. for the use of exaction for repairs
• Digging/cutting/drilling holes in walls or floors to accommodate the passage of pipe
• Measuring, cutting, threading and assembling new pipe, placing the assembled pipe in hangers or other supports
• Diagnose and repair toilets, simple fixtures, sump pumps
• Ability to communicate with customers in a clear, confident manner throughout the entire service so that they are aware what is going on inside their home/business
• Ability to adjust your communications to provide the best customer experience possible
• Ability to create detailed job notes in the customer’s account for future reference
• Ability to both teach and learn by sharing thoughts/experiences with your coworkers in meetings and in one-to-one interactions
• Willingness to try new ideas and recommend process improvements to your manager with the objective of improving efficiency/effectiveness
• Frequent communication with dispatchers so that they know the status of each job for scheduling purposes
• The ability to maintain a clean and organized workspace both in a customer’s property and your company vehicle
• The ability to work safely and the motivation to help ensure that those you work with are working in a safe manner

Qualifications:

• 2+ years of relevant work experience
• Experience working with hand and power tools
• Experience with drain cleaning equipment
• All employees of Hoffmann Brothers must consider safety as their primary job. General knowledge of safe working practices and federal/state OSHA requirements is required as applicable.

Physical Demands/Working Conditions:

To adequately perform the duties of this job, the employee is regularly and routinely required to sit, stand, walk, kneel, squat, stoop hands to finger, handle controls; hear, and talk. The employee frequently is required to reach with hands and arms. The employee must be able to climb ladders, work in hot and cold environments, and work in small crawl spaces. The employee must regularly lift and/or move 50lbs and up. Specific vision abilities required by this job include close vision and the ability to adjust focus.

The work environment can vary depending on the season and scope of work – employees are required to work outdoors throughout the seasons. The work environment will subject employees to continual interruptions and changing priorities. Effective, consistent, and constant communication with customers, vendors, co-workers, and others is required.

Hoffmann Brothers is an Equal Opportunity Employer