Drain Technician

Star City Heating & Cooling; Lincoln (NE); On-site; USD 28,000 - 34,000; Full time

Job summary

Star City Heating & Cooling in Lincoln, NE is hiring a Drain Technician to diagnose and clear residential and light commercial drains. You’ll operate cable machines, jetters, and sewer cameras, delivering clear repair recommendations with a focus on safety and customer service.

We offer growth, teamwork, and benefits; starting pay is $20-25 per hour plus potential overtime and earning opportunities. Applicants should have 1+ year drain cleaning experience and a valid driver's license.

Qualifications

• 1+ years of residential or commercial drain cleaning experience preferred.
• Valid driver’s license with clean driving record; plumbing or drain certifications a plus.
• Team player with integrity, accountability, and a passion for customer care.

Responsibilities

• Perform residential and light commercial drain cleaning, maintenance, and inspections.
• Operate cable machines, jetters, and sewer cameras to diagnose and clear blockages.
• Provide repair or replacement recommendations with clear communication and integrity.
• Deliver outstanding customer service through education, empathy, and professionalism.
• Maintain accurate and timely job documentation in ServiceTitan.
• Follow all safety protocols and maintain a clean, organized work environment.
• Support teammates and contribute to a positive, collaborative culture.

Skills

Drain cleaning experience

Customer service oriented

Valid driver\'s license

Team player

Tools

Cable machines

Jetters

Sewer cameras

Job description

Star City Heating and Cooling has over 40 years of industry experience. As the leading choice for residential and commercial heating and cooling, we are problem solvers, innovators, and experts in all things heating, air, and electrical.

We are looking to add a Drain Technician to our team! We are dedicated to building and developing our team while committing to excellent customer service. Join a company cultures that values growth, teamwork, and respect.

Why Work for Star City:

• Great company culture that focuses on growth, teamwork, and respect, and we like to have fun too!
• Employee benefits start on the 1 st of the month following hire date.
• Medical (3 affordable medical plans to choose from), Dental and Vision Insurance
  • Company Paid Benefits: Short-Term and Long-Term Disability, Life Insurance
  • Employee Assistance Program (EAP)
  • Optional Benefits: Flexible Spending Accounts, Health Savings Accounts, Supplemental Medical Insurance, Pet Insurance, and ID & Legal Shield
  • 401k with Company Match!
• Tuition Reimbursement
• Paid Time Off and 9 Paid Holidays
• Starting Pay $20-25 per hour based on experience + additional earning opportunities!

What You'll Do:

• Perform residential and light commercial drain cleaning, maintenance, and inspections.
• Operate cable machines, jetters, and sewer cameras to diagnose and clear blockages.
• Provide repair or replacement recommendations with clear communication and integrity.
• Deliver outstanding customer service through education, empathy, and professionalism.
• Maintain accurate and timely job documentation in ServiceTitan.
• Follow all safety protocols and maintain a clean, organized work environment.
• Support teammates and contribute to a positive, collaborative culture.

What You Bring:

• 1+ years of residential or commercial drain cleaning experience preferred.
• Strong troubleshooting ability, mechanical aptitude, and problem-solving mindset.
• Valid driver’s license with clean driving record; plumbing or drain certifications a plus.
• Team player with integrity, accountability, and a passion for customer care.
• Must be willing to participate in rotating on-call schedule for emergency drain service.
• Proven attendance record and must be able to pass drug screen and background check.

Physical Requirements and Work Environment:

• Ability to lift and/or carry up to 50-75 lbs.
• Ability to frequent stoop, kneel and crouch to work in tight spaces.
• Ability to climb and work from ladders.
• Must be able to work in both extreme heat and cold, as well as adverse weather conditions.
• Must be able to push, pull, and carry heavy equipment.