Drain Technician

American Rooter & Drain; Caldwell (ID); On-site; USD 30,000 - 150,000; Full time

Benefits offered by this job

Dental insurance

Health insurance

Paid time off

Tuition reimbursement

Vision insurance

Job summary

American Rooter & Drain is seeking a Plumbing Sales Specialist to engage customers, identify plumbing service needs, and promote solutions. You will learn plumbing skills while supporting a sales team, with a focus on customer satisfaction and effective service delivery.

The role is in person, with training at $20/hr and potential for commissions. You will collaborate with techs and sales to provide permanent plumbing solutions and drive business growth.

Qualifications

• Basic plumbing knowledge is required; willingness to learn and develop under experienced techs.
• Strong sales aptitude with a customer-focused approach.
• Excellent customer service and communication skills.
• Good time management and ability to juggle tasks in a fast-paced environment.
• Valid driver's license may be required for travel to locations.

Responsibilities

• Drain diagnosis and basic repairs alongside experienced technicians.
• Sales support by assessing customer needs and informing about services.
• Interact with customers professionally, listen to needs, and schedule appointments.
• Document interactions, services performed, and progress for reporting.
• Engage in ongoing training to expand plumbing knowledge and product offerings.

Skills

Basic Plumbing Knowledge

Sales Aptitude

Customer Service

Time Management

Driver's License

Job description

Who We Are

With a focus on deeply rooted values, we have an unwavering desire to add value to the community and make dreams come true for our staff! American Rooter & Drain is a Veteran-Owned and operated company whose mission is to provide permanent solutions with reliable and efficient plumbing, drain cleaning & HVAC services to our customers.

PLUMBING SALES SPECIALIST

With a focus on deeply rooted values, we have an unwavering desire to add value to the community and make dreams come true for our staff! American Rooter & Drain is a Veteran-Owned and operated company whose mission is to provide permanent solutions with reliable and efficient plumbing, drain cleaning & HVAC services to our customers.

Job Description

Our Drain & Plumbing Technicians are an integral part of our business. In this role, you will have the opportunity to learn and develop your plumbing skills while actively engaging with customers to identify sales opportunities and promote additional plumbing services. If you have a passion for customer service, a willingness to learn, and an interest in sales, we encourage you to apply.

Responsibilities

Drain Diagnosis and Basic Repairs: Assist experienced technicians in diagnosing and resolving common drain-related issues in residential and commercial settings. Learn and perform basic repairs and installations.

Sales Support: Engage with customers to assess their plumbing needs and provide information about available services. Collaborate with experienced technicians and sales team members to identify potential sales opportunities and provide permanent solutions to plumbing problems.

Customer Interaction: Interact with customers in a professional and friendly manner, addressing their concerns and providing solutions. Actively listen to customer needs, gather information, and assist with scheduling and coordinating service appointments.

Documentation and Reporting: Maintain accurate documentation of customer interactions, services provided, and work completed. Assist in generating reports on sales activities, customer feedback, and job progress to support business growth strategies.

Continuous Learning: Take part in training programs and on-the-job learning opportunities to enhance your plumbing knowledge and skills. Stay updated on plumbing industry trends, technologies, and products.

Requirements

• Basic Plumbing Knowledge: Familiarity with basic plumbing principles. Willingness to learn and develop technical skills under the guidance of experienced technicians.
• Sales Aptitude: Strong interpersonal and communication skills to effectively engage with customers. Eagerness to learn sales techniques and assist in promoting plumbing services.
• Customer Service Focus: Friendly and customer-oriented approach with a desire to provide exceptional service. Ability to handle customer inquiries and concerns professionally and promptly.
• Time Management and Organization: Good organizational skills with the ability to prioritize tasks and manage time effectively. Adaptability to work in a fast-paced environment and handle multiple assignments.
• Valid Driver's License: Possession of a valid driver's license and a clean driving record may be required for travel to customer locations.

If you are looking to start your career in the plumbing industry, are customer-service oriented, and have an interest in sales, we invite you to apply. Join our team and gain valuable experience while contributing to our commitment to providing top-quality plumbing services and exceeding customer expectations.

Paid training at $20/hr. Compensation is 100% commission after.

Job Type: Full-time

Pay: Up to $150,000.00 per year

Benefits

• Dental insurance
• Health insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Schedule

• 10-hour shift
• Monday to Friday
• Rotating weekends

Supplemental Pay

• Bonus opportunities
• Commission pay

Work Location: In person

Background Check AuthorizationBy signing this form, you authorize American Rooter & Drain to conduct a criminal background check. This check will include verification of your identity, address history, and any criminal records. The findings of this background check may affect your eligibility for employment with American Rooter & Drain. Your signature below confirms that the information provided is truthful and accurate.

Drug Screening DisclaimerAmerican Rooter & Drain is committed to maintaining a safe and drug-free workplace. As part of our hiring process, all candidates are required to undergo a drug screening test. This test will check for the presence of illegal substances and may include testing for prescription medications that could impair your ability to perform your job duties safely. By signing this form, you consent to the drug screening and understand that a positive result may disqualify you from employment with American Rooter & Drain.

Salary: $20.00 per hour