Drain & Sewer Specialist — Field Tech

Bell Brothers Plumbing, Heating and Air Conditioning; Folsom (CA); On-site; USD 30,000 - 33,000; Full time

Benefits offered by this job

Competitive pay

Bonuses & commissions

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) with match

Paid vacation

Paid holidays

Job summary

Bell Brothers Plumbing, Heating & Air Conditioning is seeking a Drain Technician to diagnose and repair drain and sewer issues, advising customers on next steps and coordinating with the Camera Technician for inspections. You will uphold safety standards and deliver high-quality service in residential settings.

The role requires strong knowledge of sewer systems, solid communication skills, and ability to work under pressure while maintaining professional conduct and teamwork across departments.

Qualifications

• Extensive knowledge of sewer systems.
• Strong verbal and written communication skills.
• High school diploma or GED; additional training or education in plumbing is preferred.
• Proficiency in using standard plumbing tools, machinery, and equipment.

Responsibilities

• Perform drain clearing services and provide detailed assessments of plumbing systems.
• Guide homeowners on next steps for permanent sewer line repairs.
• Maintain efficiency while keeping work areas clean, organized, and presentable.
• Collaborate with the Camera Technician, Dispatch, and Sewer Supervisor to deliver customer solutions.
• Represent the company professionally and demonstrate its core ethics.
• Maintain a strong customer focus and communicate effectively and politely.
• Work as part of a team, supporting managers and other departments as needed.
• Attend and actively participate in department meetings.
• Demonstrate knowledge of sewer systems, repairs, and installations using appropriate tools and equipment.
• Exhibit strong technical writing skills with a focus on accuracy, clarity, and quality.
• Follow safety practices and procedures, promptly reporting any violations to the Sewer Supervisor.

Skills

Sewer systems knowledge

Strong communication

Diagnostic skills

Team collaboration

Reading/writing

Tool proficiency

Education

High school diploma or GED

Plumbing training preferred

Tools

Plumbing tools

Job description

Bell Brothers Plumbing, Heating & Air Conditioning is seeking a Drain Technician to diagnose and repair drain and sewer issues, advising customers on next steps and coordinating with the Camera Technician for inspections. You will uphold safety standards and deliver high-quality service in residential settings.

The role requires strong knowledge of sewer systems, solid communication skills, and ability to work under pressure while maintaining professional conduct and teamwork across departments.