Draft Beer Service Tech

A Head for Profits

Arlington (VA)

On-site

USD 18,000 - 30,000

Full time

6 days ago

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Benefits offered by this job

401(k) plan with company matching

Medical coverage plans

PTO and paid company holidays

Stop the Slip safety program (non-slip

Sick pay

Paid training and tools provided

Cell phone provided

Relocation assistance

Company vehicle with gas and upkeep

Job summary

A Head for Profits is hiring a Draft Service Technician to service draft beer equipment and support AM accounts and venues. The role is hands-on and mechanical, with comprehensive training and tools provided by AHFP.

Ideal candidates have strong customer service skills and are self-motivated. Travel may be required, and a company vehicle with gas and maintenance is provided along with a generous benefits package.

Qualifications

Excellent interpersonal and communication skills.
Excellent customer service skills.
Working knowledge of draft beer systems (preferred but not required).
Mechanical/technically inclined (preferred but not required).
Be results-driven and self-motivated.
Cicerone certification is required of all current AHFP employees.

Responsibilities

Assist with route coverage when needed including AM accounts and venues.
Carry out quarterly preventive maintenance (PM) contracts.
Attend the necessary facilities to become Micro Matic certified if requested.
Attend, as assigned, all other training deemed necessary by AHFP.
Work with and provide training to other employees.
Maintain effective and professional working relationships with assigned accounts, sales representatives, and draft tech department personnel.
Effectively manage all equipment to include care and maintenance and inventory of assigned equipment and tools.
Manage the draft service tech vehicle in accordance to all AHFP policy.
Additional duties may include line cleaning and other non-billable services as dictated by the demands of the market.

Skills

Interpersonal skills

Customer service

Draft beer systems knowledge

Mechanical/technical aptitude

Results-driven

Cicerone certification

Tools

Hand tools

Tape measure

Phone

Job description

CAREER in BEER? WE WANT TO SPEAK TO YOU!

The AHFP company motto is "TRUST us for the Perfect Pint." Our mission is to provide great-tasting draft beer to the consumer, the way the brewmaster intended and to grow draft beer sales.

Draft Service Technician (DST)

Position Description And Performance Requirements

The position of Draft Service Technician (DST) is a position whose role is to service draft beer equipment. Candidates for this position can expect it to be very hands-on and mechanically based - but we provide you will all the ongoing training, tools, and resources you need to be successful!

Strong customer service skills are expected in this position as employees communicate with customers directly regarding assigned installations, timelines, route coverage, etc.

Position Requirements

Excellent interpersonal and communication skills
Excellent customer service skills
Working knowledge of draft beer systems (preferred but not required)
Mechanically/technically inclined (preferred but not required)
Be results-driven and self-motivated
Cicerone certification is required of all current AHFP employees

Position Responsibilities

Assist with route coverage when needed including AM accounts and venues.
Carry out quarterly preventive maintenance (PM) contracts
Attend the necessary facilities to become Micro Matic certified if requested.
Attend, as assigned, all other training deemed necessary by AHFP.
Work with and provide training to other employees
Maintain effective and professional working relationships with assigned accounts, sales representatives, and draft tech department personnel
Effectively manage all equipment to include care and maintenance and inventory of assigned equipment and tools
Manage the draft service tech vehicle in accordance to all AHFP policy
Additional duties may include line cleaning and other non-billable services as dictated by the demands of the market

Benefits

A benefits package valued at more than $10k*. This includes a 401(k) plan with company matching, medical coverage plans customized to suit your needs, and a commitment to work/life balance through our paid time off (PTO) programs, paid company holidays
Enrollment into our "Stop the Slip" safety program where you receive non-slip shoes, on us!
Sick pay
Paid training and all the tools and resources you'll need to be successful
Cell phone provided
Reasonable relocation assistance is available.
Company vehicle with gas and maintenance paid.

Monthly Revenue Bonus

2% of net sales revenue generated:

The Tech Tracker will be used to track revenue and determine commission amounts.
To qualify for bonuses, sales cannot be more than 10% off the book rate on the service price sheet or on the quote provided by the estimating dept unless approved by ownership.
For jobs sold with a supervisor or salesperson's assistance, the technician will be paid the bonus rate on 50% of the total ticket.
Work must be completed for bonuses to be paid (exception: prepaid service agreements).
For projects where the work is performed in stages, commissions will be paid once the project is 100% completed.
Monthly bonus request forms need to be turned in by the 10th of the following month and will be added to regular pay and will be paid on the next regular payroll period. Late bonus request forms will not be considered for payment unless other arrangements are made with management.

Working Hours