DQ Shift Lead

Parmarstores; Lamberton (WV); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading fast-food restaurant in West Virginia is seeking a responsible and experienced Shift Lead to oversee operations during designated shifts. The Shift Lead will supervise team activities, ensure excellent customer service, and train new employees while handling inquiries. This role demands strong leadership skills and the ability to handle multiple tasks efficiently in a fast-paced environment.

Qualifications

• Prior experience in a fast-paced restaurant or retail environment.
• Strong leadership and communication skills.
• Ability to work well under pressure and handle multiple tasks simultaneously.
• Flexibility to work various shifts, including evenings and weekends.

Responsibilities

• Supervise and coordinate the activities of team members.
• Ensure excellent customer service is provided at all times.
• Train new employees and provide ongoing coaching and support.
• Handle customer inquiries and resolve any issues that may arise.
• Maintain a clean and organized work environment.
• Assist with inventory management and ordering supplies.

Skills

Leadership

Communication

Customer Service

Multitasking

Job description

Job Description:

We are seeking a responsible and experienced Shift Lead to join our team at Dairy Queen 9804. The Shift Lead will be responsible for overseeing the operations during their designated shift, ensuring that all tasks are completed efficiently and effectively.

Responsibilities:

• Supervise and coordinate the activities of team members
• Ensure excellent customer service is provided at all times
• Train new employees and provide ongoing coaching and support
• Handle customer inquiries and resolve any issues that may arise
• Maintain a clean and organized work environment
• Assist with inventory management and ordering supplies

Requirements:

• Prior experience in a fast-paced restaurant or retail environment
• Strong leadership and communication skills
• Ability to work well under pressure and handle multiple tasks simultaneously
• Flexibility to work various shifts, including evenings and weekends